CMI Level 3 Diploma In Management (Combined Qualification) (RQF) - (3D27V2)

To achieve a CMI Level 3 Diploma in Management (RQF), learners must complete a minimum of 55 credits:

31 credits from GROUP A (5 mandatory)

• Manage personal and professional development
• Manage team performance
• Principles of leadership and management
• Principles of people management
• Principles of business

A minimum of 17 credits from GROUP B (27 optional)

• Promote equality, diversity and inclusion in the workplace
• Manage individuals’ performance
• Manage individuals’ development in the workplace
• Chair and lead meetings
• Encourage innovation
• Manage conflict within a team
• Procure products and/or services
• Implement change
• Implement and maintain business continuity plans and processes
• Collaborate with other departments
• Support remote or virtual teams
• Participate in a project
• Develop and maintain professional networks
• Develop and implement an operational plan
• Encourage learning and development
• Discipline and grievance management
• Develop working relationships with stakeholders
• Manage physical resources
• Manage the impact of work activities on the environment and support quality audits
• Prepare for and support quality audits
• Conduct quality audits
• Manage a budget
• Manage a project
• Manage business risk
• Manage knowledge in an organisation
• Recruitment, selection and induction practice
• Manage redundancy and redeployment

A maximum of 7 credits from GROUP C (13 optional)

• Buddy a colleague to develop their skills
• Contribute to the improvement of business performance
• Negotiate in a business environment
• Develop a presentation
• Deliver a presentation
• Contribute to the development and implementation of an information system
• Resolve customers’ problems
• Resolve customers’ complaints
• Gather, analyse and interpret customer feedback
• Employee rights and responsibilities
• Health and safety procedures in the workplace
• Manage events
• Review the quality of customer service