Coaching Skills

Coaching Skills

Duration: 1 Day

Overview

Coaching is a key characteristic of good leadership and management. It is the process of supporting employees to maximise their potential to benefit themselves, the team and the organisation. This programme concentrates on coaching activities that help to develop individuals and teams. It identifies techniques that help to develop and motivate others.

Objectives:

To enable you to:

• Define key characteristics of effective coaching
• Discuss and apply methods of giving and receiving feedback
• Identify and discuss the differences between coaching and counselling
• Understand individuals learning styles
• Communicating for performance and development

Key Features:

Morning

Coaching Skills

• What is coaching? What are the skills? When can we apply coaching skills?
• Fundamental questioning and listening skills.
• Mini-coaching sessions with feedback.
• Giving and receiving constructive feedback – EEC Model.
• Practice feedback scenarios.
• Non-directive coaching – GROW Model.

Adapting your Coaching Approach

• How to adapt your approach to different skill and confidence levels.
• How to adapt your approach to meet different learning styles.

Afternoon

Practice Sessions and Feedback

• Practice coaching sessions as follows:
• Coaching an individual to address a problem/issue.
• Coaching an individual in a development session.
• Personal development action planning based on feedback.

Group review of coaching challenges.

Workshop Numbers: 8 (maximum)