Coaching Skills

Highly Interactive Course With Many Practice Coaching Sessions

Training Course Description

"There is no such thing as failure. There are only results."
Anthony Robbins

Coaching is increasingly becoming one of the most sought after and important skills for anyone in a work environment. It is a skill that no manager can live without. The days of direct commands from managers to their employees are long gone. The importance of inspiring and guiding employees to realise their abilities and discover their power and responsibilities can no longer be ignored. This is why any successful company is now deeply interested in formal and informal coaching carried out continuously in the workplace.

Coaching is not limited to managers and team leaders. Coaching skills are essential in helping and inspiring your colleagues, friends and family. This course focuses on the latest proven methods of coaching and covers important topics such as structuring effective communications, successful questioning methods and active listening techniques, the GROW model, human behaviour, motivational conversations, giving feedback or praise and many other relevant topics.

Coaching Skills course will introduce you to the mentality of successful coaches, the effective methods of managing resistive or defensive coachees, the ability to control your emotions and to use others in inspiring and directing them towards achieving their goals.

We have always been told what to do by our parents, teachers, boss or even our colleagues. Telling however, has proven ineffective when it comes to successful coaching. This course will teach you about sound and fundamentally proven coaching techniques which promise clear vision, measured objectives and great results for coachee.

We know the best way to learn is by examples and hands-on experience, therefore this course is packed with effective practical and interactive exercises which would help you to quickly grasp different aspects of a well-delivered coaching session. Many questioning examples, scenarios and case studies are also provided throughout the course.

In this highly practical course you will learn:
• What is coaching all about?
• What is the difference between coaching and other kinds of instructional methods?
• How should you sequence your coaching? What should you talk about first and so on?
• What are the principles of coaching that you must adhere to?
• How to assess the coachee and provide valuable guidance?
• What is formal and informal coaching and how do they differ?
• What are the best formal systems of coaching and how can you implement them at work?
• How can you integrate your coaching with HR performance appraisals?
• What is GROW model?
• What kind of questions should you ask in each stage of the GROW model?
• How to overcome internal barriers while coaching?
• What is Inner Game?
• How to encourage others by pressing the right buttons?
• What types of questions can you ask and what are their pros and cons?
• What are the main human needs? How to benefit from a variety of behavioural models to predict and motivate others?
• How to raise the awareness of a coachee?
• What kind of questions are ineffective in coaching and why?
• How do humans learn and how can you use their natural learning habits while coaching to get maximum results?
• How to overcome resistance to change or coaching?
• How can you use coaching in line with your management responsibilities?
• What results do you obtain from asking each type of question and how can you use this knowledge to coach?
• How to give effective feedback?

Audience

Anyone

Prerequisites

None

Course Duration

1 or 1.5 days. The course contains a lot of content for just a single day and there are many practical exercises that can easily be extended to cover more than one day.

Course Level

Beginners & Intermediate

Delegates will learn

By the end of this course, participants will be able to:
• Employ coaching principles in your environment and maximize others' efficiency
• Use the GROW model to coach, question and guide a coachee
• Ask questions to maximise the efficiency of the coaching session, raise awareness and open up new possibilities
• Influence others through understanding basic human needs
• Provide effective feedback to coachees and overcome any potential resistance

The Philosophy Behind Coaching Skill Training Course

Coaching is a hands-on experience and the best way to master this skill is through practice. This course covers many theoretical aspects of coaching, though each theoretical part is systematically complemented with appropriate exercises and case studies so that the delegates can see for themselves what they are supposed to do when coaching.

Coaching skills is not only limited to managers, it is a skill applicable to everyone in any setting. These skills can be used to connect with others and to inspire, motivate and guide them in overcoming their problems and getting results. This course allows you to understand more about human psychology and learn how to ask the right questions and correctly share your opinion with others.

Since coaching involves guiding others, this course also includes comprehensive materials on human motivation and learning principles so that the learner can become familiar with the full range of topics necessary when dealing with others.

Contrary to people's belief, a coach doesn't have to know everything about a topic to be able to help. You don't have to be the best tennis player in the world to be able to coach a tennis player. This also applies to the business environment. This course shows the delegates that, indeed, by asking the right questions, they can be an effective coach without the need to know more about the domain than the coachee does.

Using a range of practical exercises, delegates get to practice their coaching skills on each other and also work through exercises designed to increase their retention rate and help them memorise various techniques thought in the course.