Commercial credit recovery course

The debt collection officer is the professional who has the task of contacting the debtors on behalf of the creditor to solicit payments and repayment of the debt. The debt collection operator deals with commercial credits (deferred payments for the supply of goods or services) and financial credits (loans, financing, mortgages). But how does credit recovery work and what does the work of the credit recovery officer consist of? The primary responsibility of a debt collection clerk is to obtain full or partial payment of the amount owed by the debtor. There are two forms of credit recovery: extrajudicial credit recovery and judicial credit recovery. To speed up the settlement of the debt, the debt collection officer contacts the debtors by telephone, by post or email to convince them to pay and pay off the debt promptly. Furthermore, it carries out in-depth investigations to obtain information on the financial situation of the debtor and verify whether it has the necessary resources to extinguish, even partially, the debt (for example, potentially seizable real estate). If the debtor cannot be found at the address provided by the creditor, the debt collection operator searches to find a new contact, for example by using databases or by hiring investigative agencies that deal with property investigations, bank relations investigations, asset tracing , people and companies. Once contact is established, one of the main tasks of the debt collection clerk is to mediate between the creditor's claims and the debtor's financial difficulties. If both are willing to negotiate, the debt collector can find an amicable solution and compromise. For example, he can negotiate deferred payments, agree deadlines for the payment of the debt in installments, accept partial payments or propose payment alternatives.