Communication & Conflict Management
Course
In Gainsborough
Description
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Type
Course
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Location
Gainsborough
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Class hours
30h
Facilities
Location
Start date
Start date
Reviews
Course programme
Training content
The training can be delivered over four days or at weekends or evening sessions. The training includes part 2; Communication & Conflict Management will be tailored to the licensable sector you wish to apply for or can be delivered as a stand alone qualification.
Part 2: Practical scenario based training and assessment (7.5hours)
Aim: To develop knowledge and skills in communication and conflict management
- Avoiding conflict and reducing risk
- Defusing conflict
- Resolving conflict
- Post-incident considerations and learning from conflict.
Qualification exemptions
Security operatives who have successfully achieved an award/qualification in a security discipline and hold a certificate, which has been awarded by a recognised and approved awarding body, may be exempt from part 1 of the core competency training.
Examples of such exemptions are:
- NVQ Level 2 in Providing Security Services
- SVQ Level 2 in Providing Security Services
- NVQ Level 2 in Security, Safety & Loss Prevention
- SVQ Level 2 in Security, Safety & Loss Prevention
- Knowledge of the Professional Security Officer Level 2 - SITO/City & Guilds
Exemptions based on prior learning
Applicants may present to an Awarding body-approved training centre evidence of relevant competence which is not based on a recognised qualification, for consideration of accreditation of prior learning by the training provider. Such accreditation of prior learning consideration must be evidence-based, must have clear audit-trails on how each final decision was reached, and be based on the principles of authenticity, currency, relevance and sufficiency.
Communication & Conflict Management