Communication, Sharing Information and Feedback

Course

In Nicosia (Cyprus)

£ 220 VAT inc.

Description

  • Type

    Course

  • Level

    Intermediate

  • Location

    Nicosia (Cyprus)

  • Class hours

    7h

  • Duration

    Flexible

  • Start date

    Different dates available

Effective communication is an essential skill area for managers of all levels. Without this vital skill organisations, departments and teams cannot work effectively to bring the desired outcomes to the business.



It is through effective communication that managers cascade new and important information to the members of their teams, help employees develop, providing them with targeted and actionable feedback regarding their performance, develop trust with employees, clients and other stakeholders, ensure day-to-day operations run smoothly, goals are understood and that tasks are completed effectively.



The ability for managers to communicate successfully is therefore crucial to their managerial success and to the success of the organisation.



This programme uses learnings from the latest management thinking and research, to enable managers to develop a leadership mind-set and equip them with the tools, skills and techniques they need to harness the power of Emotional Intelligence (EQ) and safeguard their success.

Facilities

Location

Start date

Nicosia (Cyprus)
See map
25 Megaron Street, Strovolos, Nicosia, 2032

Start date

Different dates availableEnrolment now open

About this course

The purpose of the current programme is to help managers develop effective communication skills that will allow them to build significant and invaluable relationships with the people around them and perform the tasks and responsibilities effectively and efficiently. Upon completion participants will be able to:



Understand why successful communication is central to successful management
Grow relationships through more powerful communication
Apply effective communication across a number of workplace situations such as cascading and disseminating information, setting goals, providing instruction
Give effective feedback to reinforce desirable behaviours and redirect undesirable ones
Use effective questioning skills to get accurate and important information from your staff
Develop assertive communicate as the norm for communication in the workplace

The programme is suitable for managers of all levels and across sectors and industries.

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Subjects

  • Communication Training
  • Effective Communication
  • Communication
  • Communication design
  • Communications Planning
  • Communication Journalism
  • Model of communication
  • Communication skill
  • Communications
  • Effective Communicator

Course programme

Training Outline

What is Communication

  • Why should I be concerned with communication?
  • Model of communication
  • It’s not as simple as it sounds – understanding why is can go wrong

The Effective Communicator

  • It’s not just what you say – the importance of non-verbal communication
  • Building rapport, showing empathy and practicing active listening
  • Understanding different styles and how to work together

Building Lasting Relationships

  • Increasing motivation through communication
  • Building Trust with effective communication

Critical Communication Skills

  • Cascading disseminating information
  • Increasing efficiency in the workplace
  • Developing people and providing feedback

Training Style

This course is interactive in nature and participants will be actively involved, using their own experiences and challenges to reinforce and adapt the new knowledge and skills to their own reality, as well as examples, case studies and simulations provided by the trainer.

Use of assessments and reflective exercises will also allow participants to increase their awareness and provide opportunity for peer reflection and discussion.

The session will combine elements of PowerPoint presentations, Flip-chart notes, small group and open discussions, audio/visual material and experiential exercises.

Communication, Sharing Information and Feedback

£ 220 VAT inc.