Course not currently available
Communication Skills
Course
In Fareham ()
Description
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Type
Workshop
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Duration
1 Day
For delegates to adopt a range of techniques to improve their communication skills. Suitable for: This course is invaluable for those who want to improve their communication skills and enhance their ability to confidently interact with others.
Reviews
Course programme
Effective Communication Skills
Introduction This highly interactive course challenges delegates to review their communication style. It covers various aspects of communication including: barriers, influencing, questioning, listening, feedback and assertiveness skills.
Course Objectives By the end of the course you will be able to:
- Achieve results in your communication with others
- Understand the importance of open two way communication
- Understand the barriers to effective communication
- Develop influencing and assertive skills
- Develop questioning and listening skills
- Give effective feedback
Content
Framework for influencing and recognising behaviour styles barriers to communication.
How to question and listen.
Rights and responsibilities.
How to give constructive feedback.
Recognising assertiveness.
How to be assertive.
Getting your point across assertively
One to one conflict.
Course Includes: Lunch/refreshments and course materials.
Communication Skills