Communication Skills Courses London

...extensive experience in design and delivery of assertiveness training. The trainer has been successfully delivering training to both public and private... Learn about: Resolving Issues, Dealing with People, Achieving Results...

...and building rapport are all explored and practiced using role-play scenarios. This course is suitable for employees who make appointments or discuss business... Learn about: Overcoming Objections, Gathering Information, Company Image...

...Topics covered: How Important is Body Language ? The Nature of Assertive Body Language Demonstrating Assertive Body Language MODULE 4: The Three Step Approach... Learn about: Three Steps to Being Assertive, Putting Assertiveness into Action, Assertiveness and You - An Honest Look at Yourself...