Communication Skills Courses London

...extensive experience in design and delivery of assertiveness training. The trainer has been successfully delivering training to both public and private... Learn about: Assertive Behaviour, Interpersonal Skills, Positive Body Language...

...and building rapport are all explored and practiced using role-play scenarios. This course is suitable for employees who make appointments or discuss business... Learn about: Selling a Product, Overcoming Objections, Incoming Calls...

...Topics covered: How Important is Body Language ? The Nature of Assertive Body Language Demonstrating Assertive Body Language MODULE 4: The Three Step Approach... Learn about: Recognising and Dealing with Bad Behaviour, Proven Assertiveness Techniques, Good and Bad Behaviour Types...