Communication Skills Courses Devon

...graphic communication Progression and professional practice Final major project CLICK HERE to view the programme specification for the course... Learn about: Communication Training...

...effects of presenting and how to overcome them Be practised in delivering presentations and receiving structured feedback Know how to prepare and design...

...To learn how to communicate effectively in business by letter, email and telephone. Suitable for: Those who wish to learn how to communicate effectively in business...

...Training Course Content The course syllabus is structured as follows: Lesson One Introduction First Impressions Test your Awareness Deception Lesson... Learn about: Communication Training, Body Language...

...Effective Communication Certificate Description: By the end of the session, participants will be able to:*Describe how body language and prejudice affects...

...• Aggressive, assertive and non-assertive behaviour • Communication styles • Body language and words...

...advancing your career or just feeling great about yourself. Whether you are self funding or a business wanting to invest in your staff you will find...

...team that stem from using the telephone as a business generating tool, and we know how the image of your company can be greatly enhanced by a workforce that is fully trained...

...Once students have completed this programme, they will understand how to increase sales and customer loyalty by being an outstanding customer service professional...

...the vast array of presentation materials available, the inability of the body to do what it is supposed to, and you have a recipe for disaster...

...language How will I learn? Classroom based group workshop What else might I want to know? Lunch and refreshments are provided. What can I do afterwards?...

...Assertiveness Exercising Self-Control Willpower Personal Rules Lesson Five Changing Faulty Habits Steps To Take Lesson Six Becoming More Assertive Controlling... Learn about: Skills and Training, Assertiveness Training...

...colleagues are customers too.*Know how to win business and never lose an opportunity for more.*understand the importance of customer care and appreciate...

...16:30 with mid morning and mid afternoon breaks and an hour for lunch. Course Content: Developing effective working relationships assertive styles/behaviours/conflicts...

...* Dealing with difficult/awkward People; * Building confidence; * Appropriate language How will I learn? Classroom based group workshop. What else might I want to know?...

...using SMART objective setting Explore the use of the skill/will matrix to change your style depending on the ability and desire of the person you are delegating...

...teams at different stages of growth and with differing team member types.*Plan to improve thier influence in meetings with peers and customers...

...Bring a more structured approach to their meetings by setting Objectives and considering outputs Develop a strategy and structure for how to run their meetings (Structure)...

...language How will I learn? Classroom based group workshop What else might I want to know? Lunch and refreshments are provided. What can I do afterwards?...

...This programme is designed for people who have a need to make confident and stimulating business presentations at meetings, conferences or to customers...