COMMUNICATION SKILLS TRAINING
Course
In London and Guildford
Description
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Type
Course
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Level
Intermediate
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Location
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Duration
Flexible
The ability to communicate is at the heart of all business interactions.
This communication skills training course will teach you how to communicate in a way that is unique and authentic to you while ensuring that your message heard loud and clear, whether in person, via email or on the phone.
It covers the basics of good professional communication as well as more advanced topics like ensuring that your body language matches your words and that effective professional communication is partly down to personal confidence, impact and choice of words.
Facilities
Location
Start date
Start date
Start date
About this course
By the end of this course you will:
Understand why clear communication is so important.
Understand the barriers to good communication and how to avoid them.
Know how to choose words and language appropriate to your audience.
How to be unambiguous so that there is no doubt what you are saying.
Have a personal action plan to ensure a lasting improvement to your communication skills.
You don’t need any specific experience to attend this communication skills course.
We find that people who come to our course prepared get the most out of it however.
If you can make a note of a few interactions where you have struggled to clearly communicate your message that is very useful.
We’ll happily create a custom communication skills course for you if that is what you would prefer.
Simply let us know exactly what you would like to focus on during your day during the pre-course consultation and we’ll create one just for you.
We will customise it just for you:
1-2-1 or in-house with your colleagues?
At your offices or in one of our centres?
Focusing only on certain key topics?
Reviews
Subjects
- Communication Skills
- Communication Training
- Impact
- Effectively
- Listening
- Language
- Appropriate
- Consistant
- Meaning
- Unambiguous
- Congruent
- Personal
Course programme
Communication In The Office
- The impact of poor communication
- Who are the “best” communicators?
- What stops us communication effectively?
- What about listening (truly listening)?
- Communicating your message – what are you trying to say and to whom?
- Using appropriate language
- The power of words
- Being consistent
- Meaning what you say
- How to be sure you’re conveying your intended meaning (being unambiguous)
- Being congruent (your behaviour matches your words)
During the final session of this communications skills course, you will create a personalised action plan to take with you. This will ensure that you make a lasting, sustained change to your communication skills.
COMMUNICATION SKILLS TRAINING