COMMUNICATION SKILLS TRAINING

Course

In London and Guildford

Price on request

Description

  • Type

    Course

  • Level

    Intermediate

The ability to communicate is at the heart of all business interactions.

This communication skills training course will teach you how to communicate in a way that is unique and authentic to you while ensuring that your message heard loud and clear, whether in person, via email or on the phone.

It covers the basics of good professional communication as well as more advanced topics like ensuring that your body language matches your words and that effective professional communication is partly down to personal confidence, impact and choice of words.

Facilities

Location

Start date

Guildford (Surrey)
See map
Surrey Technology Centre, 40 Occam Road

Start date

Different dates availableEnrolment now closed
London
See map
Fleet House, 8 - 12 New Bridge St

Start date

Different dates availableEnrolment now closed

About this course

By the end of this course you will:

Understand why clear communication is so important.
Understand the barriers to good communication and how to avoid them.
Know how to choose words and language appropriate to your audience.
How to be unambiguous so that there is no doubt what you are saying.
Have a personal action plan to ensure a lasting improvement to your communication skills.

You don’t need any specific experience to attend this communication skills course.

We find that people who come to our course prepared get the most out of it however.

If you can make a note of a few interactions where you have struggled to clearly communicate your message that is very useful.

We’ll happily create a custom communication skills course for you if that is what you would prefer.

Simply let us know exactly what you would like to focus on during your day during the pre-course consultation and we’ll create one just for you.

We will customise it just for you:

1-2-1 or in-house with your colleagues?
At your offices or in one of our centres?
Focusing only on certain key topics?

Questions & Answers

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Reviews

Subjects

  • Communication Skills
  • Communication Training
  • Impact
  • Effectively
  • Listening
  • Language
  • Appropriate
  • Consistant
  • Meaning
  • Unambiguous
  • Congruent
  • Personal

Course programme

COURSE DETAILS

Communication In The Office
  • The impact of poor communication
  • Who are the “best” communicators?
Barriers To Communication
  • What stops us communication effectively?
  • What about listening (truly listening)?
Step 1: Being Clear
  • Communicating your message – what are you trying to say and to whom?
  • Using appropriate language
  • The power of words
Step 2: Being Consistant
  • Being consistent
  • Meaning what you say
Step 3: Being Unambiguous
  • How to be sure you’re conveying your intended meaning (being unambiguous)
  • Being congruent (your behaviour matches your words)
Your Personal Action Plan

During the final session of this communications skills course, you will create a personalised action plan to take with you. This will ensure that you make a lasting, sustained change to your communication skills.

COMMUNICATION SKILLS TRAINING

Price on request