COMMUNICATION TECHNIQUES FOR MANAGERS

Greater Brighton Metropolitan College

Course

Online

Price on request

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Description

  • Type

    Course

  • Methodology

    Online

Good communication skills are vital for any manager in the workplace, so if you’re applying for management roles, or are already in such a position, this course is ideal. Designed to boost your confidence as a communicator and teach you the techniq...

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Subjects

  • Communication Training
  • Communication Skills

Course programme

  • Definition, importance and relevance of soft skills in the workplace
  • Importance of people interactions and people skills
  • The concept of self-awareness in a manager
  • Pros and cons of different types of management styles
  • Why strong communication skills are crucial to workplace success
  • Effective communication strategies for managers
  • Active listening skills (barriers to listening and tips to listen actively)
  • Body language, posture, gestures
  • Successful interaction in the workplace
  • Trust, employee independence and accountability
  • Patience as a valuable managerial communication skill
  • How to create an empowering environment and motivate employees
  • Factors that promote high performance team building
  • Assigning roles to each member; selecting the right team
  • Techniques for team empowerment
  • Incentives and motivation
  • Causes of workplace conflict
  • Different conflict styles including interdependence, competition, personality clashes etc.
  • Conflict behaviours and resolution strategies; interest-based relational approach
  • Ideas and insights on transforming negative workplace experiences into positive experiences

    • See related categories

    COMMUNICATION TECHNIQUES FOR MANAGERS

    Price on request

    The best Other Communication Skills courses

    See all

    See all