Communication, Time Management and Team Building

Communication, Time Management and Team Building

This full day course is essential for senior carers working in either a domiciliary or residential home setting.

It promotes professional work practices and relationships thereby creating efficient teams working to high standards.

Active Team Building

• What is a Team?
• What roles do people play?
• What causes conflict in teams?

Effective Time Management

• Where does time go?
• What does the job involve?
• How to prioritise

Communication

• The ways in which we communicate
• The dos and don'ts for good listening
• Communication with specific groups e.g. dementia sufferers or those with learning difficulties.

Exploring the Role of the Team Leader

• What stops a team working
• Barriers to effective teamwork

Getting Organised

• Creating an interruption log
• Working SMART