Compassionate Care: Getting it right Certificate
Short course
In Dundee
Description
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Type
Short course
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Level
Intermediate
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Location
Dundee (Scotland)
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Duration
5 Weeks
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Start date
Different dates available
The importance of compassionate care in health and social care has been brought to the fore in recent years by high-profile public inquiries into the mistreatment and sometimes deaths of patients at, for example, Morecambe Bay and Mid Staffordshire hospitals.
This course will explore the issue of compassionate care in relation to the key points from these investigations, and from other theoretical perspectives. This includes the need to create a common, person-centred culture across organisations. This person-centredness is not limited to patients, but extends to the way organisations treat staff and to the culture within the organisation itself.
Over five weeks, we will take a case study approach by looking at compassionate care from the perspective of a positive experience. The components of this experience and what went well will become the focus of each week, with an exploration of the factors that led to good outcomes for the patient.
Facilities
Location
Start date
Start date
About this course
This course is primarily aimed at those working in health and social care at all levels, but particularly those who are responsible for direct patient care. It is also open to lay people, to enable them to gain a better understanding of health and social care, or share their own experiences as a patient.
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Subjects
- Compassionate
- Articulated
- Motivate
- Develop
- Care
- Care Management
- Care Education
- Career Development
- Influencing
- Improvement
- Improve care
Course programme
You will learn to:
- Explore the reasons for and consequences of care that is not compassionate
- Describe compassionate care and observe how this is articulated in the real world
- Debate the factors that motivate compassionate care
- Identify attributes to develop in practice for improving care provision
- Discuss the nature of leading and influencing compassionate care
- Apply improvement science methods to improve care delivery
- Describe the concepts of relationship-centred practice and humanising healthcare
Compassionate Care: Getting it right Certificate