Compassionate Care: Getting it right Certificate

Short course

In Dundee

Price on request

Description

  • Type

    Short course

  • Level

    Intermediate

  • Location

    Dundee (Scotland)

  • Duration

    5 Weeks

  • Start date

    Different dates available

The importance of compassionate care in health and social care has been brought to the fore in recent years by high-profile public inquiries into the mistreatment and sometimes deaths of patients at, for example, Morecambe Bay and Mid Staffordshire hospitals.
This course will explore the issue of compassionate care in relation to the key points from these investigations, and from other theoretical perspectives. This includes the need to create a common, person-centred culture across organisations. This person-centredness is not limited to patients, but extends to the way organisations treat staff and to the culture within the organisation itself.

Over five weeks, we will take a case study approach by looking at compassionate care from the perspective of a positive experience. The components of this experience and what went well will become the focus of each week, with an exploration of the factors that led to good outcomes for the patient.

Facilities

Location

Start date

Dundee (Dundee City)
See map
Fulton Building, DD1 4HN

Start date

Different dates availableEnrolment now open

About this course

This course is primarily aimed at those working in health and social care at all levels, but particularly those who are responsible for direct patient care. It is also open to lay people, to enable them to gain a better understanding of health and social care, or share their own experiences as a patient.

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Reviews

This centre's achievements

2019

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 13 years

Subjects

  • Compassionate
  • Articulated
  • Motivate
  • Develop
  • Care
  • Care Management
  • Care Education
  • Career Development
  • Influencing
  • Improvement
  • Improve care

Course programme

You will learn to:

  • Explore the reasons for and consequences of care that is not compassionate
  • Describe compassionate care and observe how this is articulated in the real world
  • Debate the factors that motivate compassionate care
  • Identify attributes to develop in practice for improving care provision
  • Discuss the nature of leading and influencing compassionate care
  • Apply improvement science methods to improve care delivery
  • Describe the concepts of relationship-centred practice and humanising healthcare

Compassionate Care: Getting it right Certificate

Price on request