Conflict Management Course Bundle

MiTraining

Course

Online

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£ 119.90 VAT inc.

*Indicative price

Original amount in USD:

$ 150 $ 178

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Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Online

  • Duration

    6 Months

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

Conflict can rear its head in any aspect of your personal or professional life. Avoiding conflict might feel like a safe option, but can often leave the issue unresolved and simmering away. Handling conflict well is a skill anyone can learn – and getting it right can even turn difficult relationships into positive ones.

You’ve heard the phrase ‘walk the talk’, but what about ‘talk the walk’? It’s what some of the most successful people do at work…they’re able to explain and communicate in a way that is compelling, inspiring to get people moving in the same direction.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

This short course provides valuable tips and tools to help you manage conflict in diverse work situations, which is a key skill for anyone who want to step into a management or supervisory role.

This short course is full of practical tips for lifting the quality of your communication with work mates, suppliers, customers and staff at all levels.

Those who are dealing with conflict in their workplace and need a skills-shot to help them through the situation;

Up-and-coming young managers who want to improve their conflict management skills;

Anyone who is leading a team and looking to develop a better understanding of conflict resolution.

Those new to the workplace, joining a new or larger team or taking on more responsibility for communicating about jobs or important tasks;

Anyone who wants to polish up their communication style and be more effective at work.

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Reviews

Subjects

  • Conflict
  • Conflict Management
  • Identify
  • Awareness
  • Cultural
  • DEALING
  • Stages
  • Various
  • Financial
  • Communication
  • Resolution

Course programme

Handling Conflict

  • How to identify causes of conflict;

  • The importance of cultural awareness and dealing with conflict;

  • To identify the various stages of conflict;

  • The financial impact of conflict on a business;

  • How to appropriately respond to conflict;

  • The importance of effective communication skill in conflict resolution;

  • The importance of negotiation;

  • What to do when a conflict cannot be resolved.

The Confident Communicator

  • How to assert yourself in a situation without appearing aggressive or destructive;

  • To use body language and tone of voice to get a message across;

  • How to say ‘no’ respectfully and with the right context;

  • To look out for non-verbal cues when communicating to help people feel more comfortable;

  • Tips for negotiating in difficult situations.

See related categories

Conflict Management Course Bundle

£ 119.90 VAT inc.

*Indicative price

Original amount in USD:

$ 150 $ 178

The best Business Management courses

See all

See all