Conflict Management
Course
In Swift Current (Canada)
Description
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Type
Course
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Level
Intermediate
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Location
Swift current (Canada)
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Duration
Flexible
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Start date
Different dates available
You will focus on an introduction to conflict resolution, designed to provide you with interest-based conflict resolution models and primary interpersonal skills to handle workplace conflicts.
Facilities
Location
Start date
Start date
Reviews
Subjects
- Conflict
- Conflict Management
- Empathetic listening
- Behaviour modelling
- Reframing
Course programme
You will obtain insights and be educated in conflict theory, negotiation strategy, needs grounding related to basic interpersonal communication and management skills, such as rapport building, empathetic listening, behaviour modelling, reframing, problem solving, and decision making.
You will develop conflict resolution skills through a combination of lecture material, in-class assignments, role-plays and demonstrations, reading assignments, and problem-solving challenges.
Full-time/Part-time Full-time/Part-time
Conflict Management