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Conflict Resolution

100% Effective Ltd
5.0
2 reviews
  • The course was nice and perfect.
    ← | →
  • I enjoyed like anything. Their training material was good and I had a great time in all.
    ← | →

Course

Online

£ 25 + VAT

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Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Online

  • Duration

    1 Month

  • Virtual classes

    Yes

It’s not possible for everyone to agree all the time. It’s important to learn how to manage disagreements so that they do not harm relationships. By learning skills to manage conflict, you can approach disagreements with confidence to enable you to manage your relationships.

The Conflict Resolution course is designed to help you develop your conflict resolution skills. Through interactive exercises and activities, you will learn a range of skills to help you understand how conflict happens, how emotions come into play, and how to manage conflict effectively.

The Conflict Resolution course is optimised for all devices and takes approximately 30 minutes of study to complete. For the best learning experience, we recommend taking the training in several sittings. With one months’ access to the material, you will have plenty of time to study and revisit the content. To ensure continued success, you will also have access to our lifetime support.

About this course

This course will help you develop a range of conflict management skills that you can utilise to resolve disagreements and conflicts in the workplace.

The Conflict Resolution course will help you to:

Recognise how your own attitudes and actions affect others.
Find new and effective techniques for dealing with difficult people.
Learn some techniques for managing and dealing with anger.
Develop coping strategies for dealing with difficult people and difficult situations.

This course is aimed at people who wish to improve their communication skills and to increase their confidence in dealing with difficult situations in the workplace.

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Reviews

5.0
  • The course was nice and perfect.
    ← | →
  • I enjoyed like anything. Their training material was good and I had a great time in all.
    ← | →
100%
4.7
excellent

Course rating

Recommended

Centre rating

Le Ba T

5.0
12/09/2018
What I would highlight: The course was nice and perfect.
What could be improved: Great course.
Would you recommend this course?: Yes

Heiko B

5.0
21/08/2018
What I would highlight: I enjoyed like anything. Their training material was good and I had a great time in all.
What could be improved: Everything was great.
Would you recommend this course?: Yes
*All reviews collected by Emagister & iAgora have been verified

This centre's achievements

2018

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 14 years

Subjects

  • Conflict
  • Access
  • Conflict Resolution
  • Confidence Training
  • Understanding conflict
  • Communication
  • Confrontation
  • Managing Anger
  • DEALING
  • Managing

Course programme

This course will help you to develop the skills and confidence required to deal with conflicts in the workplace.

The Conflict Resolution course covers the following topics:

  • Understanding conflict.
  • Conflict as communication.
  • Benefits of confrontation.
  • Preventing problems.
  • The 3 Fs (Facts, Frequency and Frustration).
  • Managing anger.
  • The three-step conflict resolution model.
  • Dealing with apparent non-compliance.
  • How to prevent yourself from feeling too stressed.

See related categories

Conflict Resolution

£ 25 + VAT

The best Personal Security courses

See all

See all