Conflict Resolution courses Northern Ireland

..., but reduces the likelihood of stress overload. This course will give you the opportunity to explore and develop your skills on how you manage conflict and become more confident... Learn about: Managing Conflict, Skills and Training, Problem Solving...

...It will provide delegates with an understanding of conflict resolution, the importance of personal safety and and how they can protect themselves when faced with confrontational behaviour... Learn about: Conflict Management, Preventing conflict, Handling Conflict...

...difficult behaviour · The impact of work behavioural styles on working relationships · An introduction to transactional analysis Useful communication skills... Learn about: Problem Solving, Negotiation Skills, Decision Making...

...On completion of this training course, delegates will be able to: Define the difference between influence, persuasion, power and manipulation Identify the behaviours... Learn about: Conflict Resolution, Influencing Skills, Decision Making...

... with conflicting priorities · Improve their organisational skills · Manage their time in meetings · Delegate effectively Programme Course objectives... Learn about: Stress-related risks, Stress Management, Problem Solving...

...Once you have enquired, we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion... Learn about: Risk Assessment, Stress-related risks, Decision Making...