Conflict Resolution courses Northern Ireland

..., but reduces the likelihood of stress overload. This course will give you the opportunity to explore and develop your skills on how you manage conflict and become more confident... Learn about: Difficult People, Problem Solving, Assertive Behaviour...

...It will provide delegates with an understanding of conflict resolution, the importance of personal safety and and how they can protect themselves when faced with confrontational behaviour... Learn about: Conflict Management, Handling Conflict, Conflict risk assessment...

...· Removing the ‘bars’ to our effectiveness · The 6 step process · Controlling emotions – separating emotions from facts · The power of visualisation ·... Learn about: Difficult People, Behavioural intervention techniques, Decision Making...

...of effective influencers Recognise the different sources of power Define the relationship between power and influence Recognise the different strategies... Learn about: Decision Making, Delegating Skills, Persuasion Skills...

... with conflicting priorities · Improve their organisational skills · Manage their time in meetings · Delegate effectively Programme Course objectives... Learn about: Stress Management, Decision Making, Time management...

...Once you have enquired, we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion... Learn about: Conflict Resolution, Stress Management, Decision Making...