Conflict Resolution courses Northern Ireland

..., but reduces the likelihood of stress overload. This course will give you the opportunity to explore and develop your skills on how you manage conflict and become more confident... Learn about: Difficult People, Problems and changes management, Decision Making...

...It will provide delegates with an understanding of conflict resolution, the importance of personal safety and and how they can protect themselves when faced with confrontational behaviour... Learn about: Risk Assessment, Conflict Resolution, Preventing conflict...

...Course objectives and introductions Understanding behaviour · Recognising the components of difficult behaviour · Understanding the pay-offs which accompany... Learn about: Persuasion Skills, Negotiation Skills, Difficult People...

...delegates to achieve their aims and objectives, while building rapport based on mutual trust and respect. Delegates will learn skills, techniques and strategies... Learn about: Public Speaking, Communication Skills, Influencing Skills...

... with conflicting priorities · Improve their organisational skills · Manage their time in meetings · Delegate effectively Programme Course objectives... Learn about: Time management, Problem Solving, Stress Management...

...problems which affect health and reduce efficiency at work. How we interpret and perceive stress contributes to how we react to it. This course is designed... Learn about: Conflict Resolution, Negotiation Skills, Stress-related risks...