Conflict Resolution with NLP

Synopsis:

By introducing delegates to elements of Neuro-Linguistic Programming (NLP) the course will equip delegates with the strategies, processes and various tools they need to enable them to become proficient at handling conflict whether within the workplace or even within themselves.

At the end of the course delegates will :

• Understand the different types of conflict
• Understand how conflict can develop
• Recognise early indicators of conflict
• Recognise the cost of not dealing with the conflict
• Change the perception of the conflict
• Overcome obstacles in the conflict resolution process
• Confidently and effectively address conflict between individuals and groups
• Appreciate differences and diffuse even a threatening situation