Conversational Design (Designing for Voice)

Mastering Conversation Design- Acquire the skills needed to design industry leading conversations invoice, a course built with support from Amazon. Prototyping and testing voice experiences- Create low and high fidelity voice prototypes and learn practical ways for usability testing voice experiences. Advanced Topics in VUI- Learn best practices for advanced topics in voice, including multi-modal interactions and dealing with privacy and safety. Evaluating use cases for voice- Understand the benefits and limitations for voice and ensure you're utilising it for the tasks that will provide real value to your users. Deliverables for Certification- Learn how to produce all the deliverables required by Amazon to certify an enterprise level skill including voice user flows, scripts and account linking screens. Development of Alexa Skills- Get a solid understanding oh how Alexa skills are set up and coded and be in a position to have informed conversations with technical stakeholders.

This course is for those who want to gain a holistic understanding of voice user interface best practices and those who want to learn how to code, publish and maintain an Alexa skill.

An evening course taught by seniors UX'ers with over 7 years experience. Multiple teachers deliver the class which provides a richer course. This is a practical course where you will build a project for your portfolio, which is why this course is delivered over multiple weeks, You will work in teams to develop your project.

Once an enquiry is made they will be added to our agile marketing system where they receive a number of different emails regarding getting signed up to the course.

We are currently working with UCL to get accredited more information will be provided shortly.

This course is aimed for beginners, however, prior UX experience is beneficial. We will be offering pre-course work so you can get familiarised with the presumed knowledge.

There will be some tools used in this program however, these will be provided.

Yes. Only a deposit is needed to secure your place but full payment will be required prior to the course starting.

Reading material will be provided before you begin the program to help you prepare for the training course.

Refunds will be provided up to 14 days in advance. Alternatively, you will be able to sign to our next training course since we plan on running two courses per year.

Yes. Group discounts are available. You should enquire for more information if you seek group discounts.

Slides from the lectures will be provided, you will also be able contact the teachers if you have any questions.

Invoice can be provided on request. Please contact us for more information.