Creative Thinking And Problem Solving

Course objectives:
On completion of this programme you will be able to:
-Apply rational techniques for making decisions
-Identify and plan for likely opportunities and capitalise upon chance event
-Use differing techniques for identifying and solving technical and non-technical problems
-Understand the factors that inhibit creativity in the workplace
-Learn how to make the workplace a more dynamic and creative place
-Review your own ability to be creative and assess your creative strengths and weaknesses
Course content:
Self assessment
-Review your own approach to creativity
-Identify barriers to creativity at work
-Fostering creativity at work
-Self assessment to identify new ways of approaching traditional business issues
Creative thinking techniques
-Techniques for thinking creatively
-The "gurus" of creative thinking and rational process
-Lateral and divergent techniques
-Apply techniques effectively and appropriately
Rational process application
-Making rational business decisions, uninfluenced by office politics or personal bias
-Risk management techniques
-Convert problems into opportunities
Creating a creative work environment
-Factors that influence creativity
-Creative approach and innovation
-The holistic view of a creative environment
-Individual motivators
-Managing the creative entrepreneur
Formal problem solving
-What is a problem?
-Utilising Ishikawa's fishbone diagram
-The logic of cause and effect
-Problem analysis techniques
-Problem solving in groups
-Root cause and true cause
Review of Programme
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