Credit Control
Short course
In Nottingham, Birmingham, Bristol and 4 other venues
Description
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Type
Short course
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Level
Intermediate
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Location
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Duration
Flexible
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Start date
October
other dates
NEW!! PTP has introduced a new product called Face-to-Face Live. This is where the delegate can log on from anywhere and attend a live training session. Delegates can either join our public course dates (limited to a maximum of 10) or you can arrange a 1-2-1 or a session just for a group of your colleagues even if they are all working from home.
Facilities
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About this course
Credit Control. The aim of this course is to provide managers with an awareness and basic understanding of credit control methods and techniques. It aims to enable managers to be more effective in ensuring their customers meet their commitments to pay regularly and on time.
Credit Control - Benefits
An understanding of the importance of credit control to business success
Knowledge of credit ratings and credit procedures
Best practice in debt collection
Write offs and sanctions for customers
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 13 years
Subjects
- Credit
- Communications Planning
- Communications
- Credit Rating
- Credit Control
- Sanctions
- Customer
- Telephone
- Written communications
- Customer Sanctions
Course programme
09:30 - 10:00 Coffee & Course Objectives
10:00 - 10:30 A Sale is not Completed Until The Bill has been Paid - The Need for Credit Control
10:30 - 11:15 Credit Rating
11:15 - 11:30 Coffee Break
11:30 - 13:00 Credit Control
13:00 - 14:00 Lunch
14:00 - 15:00 Importance of the Telephone
15:00 - 16:00 Importance of Written Communications
16:00 - 16:30 Customer Sanctions
16:30 Summary & Action Plans Agreed
Credit Control