CREDIT CONTROL & DEBT MANAGEMENT - LEVEL 3 COURSE

4.7
9 reviews
  • Courses were good and they offered good information. They provided good certain level of knowledge, learned valuable skills. I had a good learning experience.
    |
  • Course material was good and have learned a lot about debt collection. Communication process was also nice and fulfilling. Thanks for the insight. I enjoyed my time and all was pretty good and engaging.
    |
  • I enjoyed my time and overall it was a great learning experience, thanks for everything. I am highly satisfied with the course.
    |

NVQ

Distance

£ 250 VAT inc.

Description

  • Type

    NVQ Level 3

  • Methodology

    Distance Learning

  • Class hours

    80h

  • Duration

    1 Year

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

The Credit Control & Debt Management - Level 3 Course is designed for students who wish to gain an understanding of principles and practice of controlling credit and managing debt in commercial organisations. On successful completion of this course students will receive an accredited Level 3 Certificate of Achievement.

Important information

Facilities

Location

Start date

Distance Learning

Start date

Different dates availableNow taking bookings

About this course

The objectives of the home study courses are to: Describe methods of controlling credit Investigate methods of credit checking Examine the use of the courts and debt management agencies in recovering debt Describe how to collect debt by letter and telephone

There are no particular entry requirements.

On successful completion of this course students will receive a Credit Control

Questions & Answers

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Reviews

4.7
excellent
  • Courses were good and they offered good information. They provided good certain level of knowledge, learned valuable skills. I had a good learning experience.
    |
  • Course material was good and have learned a lot about debt collection. Communication process was also nice and fulfilling. Thanks for the insight. I enjoyed my time and all was pretty good and engaging.
    |
  • I enjoyed my time and overall it was a great learning experience, thanks for everything. I am highly satisfied with the course.
    |
100%
4.6
excellent

Course rating

Recommended

Centre rating

Gabriela Eneva

5.0
16/07/2019
About the course: Courses were good and they offered good information. They provided good certain level of knowledge, learned valuable skills. I had a good learning experience.
Would you recommend this course?: Yes

Shazanne Lodge

5.0
16/07/2019
About the course: Course material was good and have learned a lot about debt collection. Communication process was also nice and fulfilling. Thanks for the insight. I enjoyed my time and all was pretty good and engaging.
Would you recommend this course?: Yes

Jade Tarry

4.0
15/07/2019
About the course: I enjoyed my time and overall it was a great learning experience, thanks for everything. I am highly satisfied with the course.
Would you recommend this course?: Yes

Ashlea Hassell

5.0
15/07/2019
About the course: The course was so enjoyable and interesting. The material is pretty useful and full of information. I have enjoyed completing the course.
Would you recommend this course?: Yes

Karla Brighton

5.0
13/07/2019
About the course: Good course, I enjoyed my time and all was good and would recommend the same to everybody.
Would you recommend this course?: Yes

Laura Earp

5.0
12/07/2019
About the course: Support was amazing and they helped a lot in everything. Courses were simply fun.
Would you recommend this course?: Yes

Gabriela Eneva

5.0
04/12/2015
What I would highlight: Extremely useful course! Significant amount of data presented in very clear and easy to understand language. The information is good enough to provide certain level of knowledge that allows you to develop your skills. It was a pleasant surprise how promptly I received replies on my queries even during the holidays! The time for completing the tasks as well as the assignments themselves are considered very well. The fact that I received the turnaround on my assignments so quickly was really important.
What could be improved: Nothing.
Would you recommend this course?: Yes

Ashlea Hassell

4.0
01/07/2015
What I would highlight: Found the course very enjoyable the fact I could do it at my own pace. The materials were filled with plenty of useful information and have come in handy even after I have completed the course. I found the ordering to be very easy and pleasant. Feedback from tutor was always filled with great comments and advise.
What could be improved: Nothing.
Would you recommend this course?: Yes

Jade Tarry

4.5
23/06/2015
What I would highlight: I think it would be hard to improve, the feedback was excellent, quick turnaround on results, enjoyed the course.
What could be improved: Nothing.
Would you recommend this course?: Yes
Reviews gathered by Emagister & iAgora

This centre's achievements

2016
2015

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 12 years

Subjects

  • Management
  • Debt Management
  • Credit
  • IT
  • Accredited
  • Communication Training
  • IT Management
  • Credit control courses
  • Credit control qualifications
  • Debt management courses
  • Credit controller courses

Course programme

The Home Study Courses Include the Following 3 Units Containing 14 Individual Lessons:-

UNIT 1: Credit Control

  • Module One -Credit

The following topics are covered: Cutting down on credit; Bad debts; and Sales discounts.

  • Module Two -Is My Customer Credit Worthy?

The following topics are covered: Credit application form; Trade references; Bankers references; Credit checks; and Credit insurance.

  • Module Three -Credit Control Routines

The following topics are covered: Terms and conditions of sale; Interest; Invoices and Aged debt analysis and debt turn.

  • Module Four -Debt Recovery Through the Courts

The following topics are covered: The Courts and their powers of collection; and 3 track system - (Full description in unit 2).

  • Module Five - Statutory Demands, Insolvency and Bankruptcy

The following topics are covered: Statutory demands; Insolvency; Winding up petitions; Voluntary arrangements; and Administration orders.

  • Module Six -VAT & Tax Relief for Bad Debts

The following topics are covered: What VAT relief is available?; How to claim relief; and Tax relief.

UNIT 2: Debt Management Agencies

  • Module Seven -Credit Checking Agencies

The following topics are covered: An explanation of what credit checking agencies do; The information they hold and How to use their services.

  • Module Eight -Factoring Companies

The following topics are covered A history of factoring; an explanation of how their products work; and The services they can offer.

  • Module Nine -Specialist Legal Services

The following topics are covered: What services are on offer; and How to use their services effectively.

  • Module Ten -The Courts

The following topics are covered: How and when it is appropriate to use the courts; Advice on applying for legal resolution; The 3 track system; Small Claims Track; Fast Track; Multi track; and Costs verses Settlement and Is it worth it?.

  • Module Eleven -Debt Collection Agencies

The following topics are covered: Bailiffs (What are they?, What are the costs involved?, What are their collection powers?); Sheriffs (What are they?, What are the costs involved?, What are their collection powers?); Private Debt Collections agents (What are they?, What are the costs involved?, What are their collection powers?).

UNIT 3: Communication

  • Module Twelve - Telephone Communication

The following topics are covered: Telephone skills; Handling problems and objections; Dealing with difficult customers and controlling anger; and How to gain commitment to pay.

  • Module Thirteen - Written Communication

The following topics are covered: When to choice written forms of communication; Email verses letters and When is each format appropriate?; Sample letters (Request for payment, Demand for payment and Legal demand for payment).

  • Module Fourteen - How to Deal with Customer Responses

The following topics are covered: Common responses and excuses; How to reply to customer responses; and How to gain commitment.

Assessment:

You will be assessed on coursework which is detailed in the course materials. Coursework consists of a series of word processed or written assignments, which are submitted to and then marked by your course tutor.

CREDIT CONTROL & DEBT MANAGEMENT - LEVEL 3 COURSE

£ 250 VAT inc.