Customer Care courses Glasgow City
- Course
- Glasgow
- Different dates available
... courses. 1. Certificate in Effective Communication (Level 2) 2. Customer Care (Level... Learn about: Communication Training, Skills and Training, Effective Communication...
- Course
- Glasgow
- Different dates available
...Training Staff Unit 16 - Evaluating the Job Unit 17 - Providing the Personnel Department Function Unit 18 - Sample Letters for Personnel Managers Unit... Learn about: Skills and Training, Customer Care, Personnel Management...
- Course
- Glasgow
- Different dates available
...This course is ideal for those working in office management as a personal assistant. Module A – Customer Services Face to face contact Dealing with awkward... Learn about: Project Management, Skills and Training, Listening Skills...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- October
- 2h
...Your ability to provide excellent customer service has never been more important. Learn unique ways to promote your product and think of a new USP to... Learn about: Excellent Customer, Customer Types, Customers post lockdown...
- Course
- Online
- Intermediate
- Different dates available
- 260h
... course teaches essential elements of customer service and explains how these can be implemented for the success of a business. The course also covers dealing with difficult situations, the importance/value of customer feedback and how to handle complaints in an effective and beneficial manner. Key topics include... Learn about: Service level management, Customer Retention, Service Management...
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