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Customer Care courses Glasgow City
- Course
- Glasgow
- Different dates available
... courses. 1. Certificate in Effective Communication (Level 2) 2. Customer Care (Level... Learn about: Communication Training, Effective Communication, Customer Care...
- Course
- Glasgow
- Different dates available
...Training Staff Unit 16 - Evaluating the Job Unit 17 - Providing the Personnel Department Function Unit 18 - Sample Letters for Personnel Managers Unit... Learn about: Customer Care, Skills and Training, IT Management...
- Course
- Glasgow
- Different dates available
...This course is ideal for those working in office management as a personal assistant. Module A – Customer Services Face to face contact Dealing with awkward... Learn about: Ms Office, Body Language, Team Training...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
... in customer service roles are often the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs... Learn about: Customer Care, Relationship Marketing, Relationship Counselling...
- Short course
- Online
- Intermediate
- Different dates available
...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 What is Customer Care and Setting out Our Objectives (Looking at customer care through the eyes of the customer)... Learn about: Customer Care, Customer satisfaction...
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