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Customer Care courses Glasgow City
- Course
- Glasgow
- Different dates available
... courses. 1. Certificate in Effective Communication (Level 2) 2. Customer Care (Level... Learn about: Communication Training, Effective Communication, Customer Care...
- Course
- Glasgow
- Different dates available
...Training Staff Unit 16 - Evaluating the Job Unit 17 - Providing the Personnel Department Function Unit 18 - Sample Letters for Personnel Managers Unit... Learn about: Business Studies, IT Management, Skills and Training...
- Course
- Glasgow
- Different dates available
...This course is ideal for those working in office management as a personal assistant. Module A – Customer Services Face to face contact Dealing with awkward... Learn about: Customer Care, Ms Office, Listening Skills...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 200h
... in customer service. This customer service course teaches essential elements of customer service and explains how these can be implemented for the success of a business. The course also covers dealing with difficult situations, the importance/value of customer feedback and how to handle complaints... Learn about: Customer Relation Management, Customer Retention, Customer Service Skills...
- Course
- Distance Learning
- Advanced
- January
- 370h
...resources to help you on your journey Unit 1 - Traits of an Entrepreneur Traits of an Entrepreneur Resources to Consider Using a SWOT Analysis Advanced... Learn about: Market & Customers, Entrepreneurial Leader, Financial Training...
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