Customer Service Experience CSE
Course
In Amman (Jordan), London, Amsterdam (Netherlands) and 22 other venues
Description
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5 Days
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Different dates available
Delivering a valuable and differentiated experience for customers is essential to any organisation's strategy for growth and business survival. This course will provide delegates with a methodology for addressing the customer experience strategy challenge. The course is interactive, straightforward and focused on the steps of how to make your organization's customer care/service better.
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About this course
This course is designed for people who have the responsibility for any part of the customer experience journey within their organisation this includes heads of marketing and other marketing support functions, brand managers, customer services managers and HR managers.
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 6 years
Subjects
- Customer Care
- Customer Service
- Experience
- Serving Customers
- Customer Experience
- World Class Customer Service Service
- Mentality
- Current strategy
- Service experience
- Six Pillar model
Course programme
Customer Service Experience CSE