Delivery of Effective Customer Service Level 2

Doncaster College

A Level

In Doncaster

Price on request

The best Customer Management courses

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Description

  • Type

    A Level

  • Location

    Doncaster

  • Start date

    Different dates available


One of the best things about working in customer service is that it provides the learner with plenty of transferable skills. Communication skills and experience working with people are useful in almost any line of work so the job offers a whole range of opportunities for career progression, not directly linked to the customer service sector.

Sales Assistant
Receptionist
Call Centre Agent
Travel Agent
Checkout Operator
Cashier
Hospitality

Facilities

Location

Start date

Doncaster (South Yorkshire)
The Hub Chappell Drive, DN1 2RF

Start date

Different dates availableEnrolment now open

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Reviews

Subjects

  • IT
  • Customer Service
  • Skills and Training

Course programme


It is the aim of this unit to develop your knowledge of customer service principles and how customer needs and expectations are formed.


The Customer Service fits lots of jobs where you deal with people. You might be entering or re-entering employment, or working in a customer service delivery role in any industry.




Unit 201 – Delivery of Effective Customer Service.


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Delivery of Effective Customer Service Level 2

Price on request

The best Customer Management courses

See all

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