Developing and Using Emotional Intelligence

Short course

In Oxford

Price on request

Description

  • Type

    Short course

  • Location

    Oxford

  • Duration

    1 Day

Emotional intelligence competencies form an important part of most of our courses, because we address the combination of behavioural skills, thoughts and attitudes and emotions to help people bring about learning and change. Suitable for: Managers

Facilities

Location

Start date

Oxford (Oxfordshire)
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Syntagm Limited, 10 Oxford Road, Abingdon, OX14 2DS

Start date

On request

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Course programme

Course Content

This one-day course uses Daniel Goleman’s five competencies as a framework for individuals to concentrate on the topic to assess and improve their competencies and will be tailored to your individual requirements:

Self-awareness – being aware of your moods and emotions, especially old patterns of feeling, enables you to manage them better

Self-regulation – keeping disruptive emotions and impulses in check. People with this competence:

  • manage impulsive feelings such as anger and fear well
  • stay composed, positive, and unflappable even in trying moments
  • think clearly and stay focused under pressure

Motivation – high achievers have an abundance of enthusiasm and persistence deriving from their personal motivation. How can individuals find their motivation and develop the qualities to buffer themselves against hopelessness and a sense of failure?

Empathy – being able to put yourself “in the other person’s shoes” is the fundamental people skill according to Goleman, but why is it so important and what are the effects of using it?

Social Skills – this competence covers skills of

  • leaders in organising a network of people
  • mediators in negotiating solutions
  • individuals in building and maintaining relationships and having insights into other people’s feelings motivation and concerns.

The course uses a mixture of discussion, individual and group activities and caters for a variety of learning styles.

One day: 9.30-4.30; 4-12 participants

Additional information

Students per class: 12

Developing and Using Emotional Intelligence

Price on request