Developing and Using Emotional Intelligence
Short course
In Oxford
Description
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Type
Short course
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Location
Oxford
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Duration
1 Day
Emotional intelligence competencies form an important part of most of our courses, because we address the combination of behavioural skills, thoughts and attitudes and emotions to help people bring about learning and change. Suitable for: Managers
Facilities
Location
Start date
Start date
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Course programme
Course Content
This one-day course uses Daniel Goleman’s five competencies as a framework for individuals to concentrate on the topic to assess and improve their competencies and will be tailored to your individual requirements:
Self-awareness – being aware of your moods and emotions, especially old patterns of feeling, enables you to manage them better
Self-regulation – keeping disruptive emotions and impulses in check. People with this competence:
- manage impulsive feelings such as anger and fear well
- stay composed, positive, and unflappable even in trying moments
- think clearly and stay focused under pressure
Motivation – high achievers have an abundance of enthusiasm and persistence deriving from their personal motivation. How can individuals find their motivation and develop the qualities to buffer themselves against hopelessness and a sense of failure?
Empathy – being able to put yourself “in the other person’s shoes” is the fundamental people skill according to Goleman, but why is it so important and what are the effects of using it?
Social Skills – this competence covers skills of
- leaders in organising a network of people
- mediators in negotiating solutions
- individuals in building and maintaining relationships and having insights into other people’s feelings motivation and concerns.
The course uses a mixture of discussion, individual and group activities and caters for a variety of learning styles.
One day: 9.30-4.30; 4-12 participants
Additional information
Developing and Using Emotional Intelligence