Developing Sustainability

Once the implementation process has been successfully completed it becomes vital that the progress towards the goal is maintained. The activities contained within phase two are under way, yet there is still one more aspect to successful change that must be addressed. For any successful change programme there must be three dimensions: replicability, scalability and sustainability. The third phase focuses most on sustainability. Here the capability to sustain the change process is developed through training people within the organisation to teach and support without external input. They are given the opportunity to develop new skills to drive the change process forward, support the rest of the people and to take responsibility for managing not just the change process, but also the development of new solutions to problems as and when they arise.