Effective Communication & Interpersonal Skills

Effective Communication & Interpersonal Skills

Improve your communication skills and develop your confidence to build more effective working relationships.

WHAT WILL THIS COURSE HELP YOU TO DO?:

This workshop will meet the needs of those people who wish to understand the fundamental concepts that underpin development and use interpersonal skills. It will illustrate to you that you can always be in control of your interpersonal relationships at all levels. The programme highlights the patterns that can be used to stimulate discussion and explores why communication between people is sometimes more difficult than expected.

KEY LEARNING POINTS:

* Be more effective in your interpersonal relationships and communication with others
* Understand the concepts of aggressive, non-assertive and assertive behaviour
* Deal with problem relationships more effectively
* Learn the advantages of assertiveness

PRICES:

Non-members & Subscribers: £245* or Full members: £220*

TIME:

09.30 - 4.30

Prices include all course materials, refreshments & a buffet lunch