Effective Communication Level 2
Vocational qualification
Online
Description
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Type
Vocational qualification
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Methodology
Online
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Class hours
60h
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Duration
6 Months
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Start date
Different dates available
Words are the most important force available to humans. With good communication, you can make every opportunity more powerful, whether it be a job interview, passing on information, training a dog, an important presentation, a negotiation, knowing how to get your message across effectively is crucial.
The course is packed with up to date techniques and approaches that provide competencies, confidence and skills that you need in order to perform at your best at your work place.
Facilities
Location
Start date
Start date
About this course
On this course you will:
Describe the essential elements of business communications Adopt good practice with a variety of communication methods Choose appropriate communication methods Identify ways of improving personal communications skills Learn skills you will gain through this course that are transferable to your home as well as work life.
If you want to develop your knowledge of Effective Communication so that you can embark on a rewarding career or you are already working in a related field and want to improve your career prospects, then this is the course for you.
You don't need any prior skills in the subject area to start this course.
At the end of this course successful learners will receive a Certificate of Achievement by ABC Awards and a Learner Unit Summary (which lists the details all of the units you have completed as part of your course).
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Subjects
- Meetings
- Presentation
- Presentation Skills
- Web
- Advertising
- Communications
- Writing
- Communication Training
- Effective Communication
- Confidence Training
- Skills and Training
- Press
- Communication
- Web Sites
- Facsimiles
- Text Messages
- Electronic Mail
- Memoranda
Course programme
Modes of Communication
The Key Elements of Communication
The Whole Message
What Does the Recipient Expect?
Unit 2: Sending Informal MessagesMemoranda ('Memos')
Electronic Mail (Email)
Text Messages
Facsimiles or 'Faxes'
Unit 3: Sending Formal Messages Letters – The First Impression
Letters – Greetings and Sign-Off
The Details
Letters – Writing Clearly
Letters – Writing Accurately
Formal Emails
Reports and Proposals
Reviewing Formal Letters and Reports
Report's
Unit 4: Two -Way CommunicationThe Telephone
Using the Answer Phone
Using the Mobile Phone
Face -to -Face Meetings
Unit 5: Presentations Presentation Skills
First Impressions,
Explaining Your Points Clearly
Humour
Inviting Discussion
Ending the Presentation
Module 6: AdvertisingPress Releases
Newspaper Advertisements
Web Sites
Assessment
Each unit is followed by a written tutor marked assignment (TMA), which is submitted and then marked by your tutor. You will not be required to take an external exam.
Effective Communication Level 2