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Effective HR assistant

Short course

Blended learning in London ()

£ 649 + VAT

Description

  • Type

    Short course

  • Methodology

    Blended

  • Duration

    1 Day

An HR assistant who has a knowledge of employment law and best practice in the HR function can be an invaluable asset in a busy HR department. This popular one-day course is an ideal introduction to the main issues which would face an HR professional. Whilst it is designed for those with little or no knowledge of the HR function, or for those employees from other disciplines who find themselves. Suitable for: New HR staff with no formal training. Experienced HR staff who wish to have an update. Secretaries and personal assistants who administer the personnel activities for a non-personnel manager. Any employee who has been given the responsibility for the HR function. Key benefits. This seminar will provide: 1. An excellent introduction to the law for those new to HR. 2. A better understanding of the legal responsibilities of the HR role

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Teachers and trainers (1)

Patricia Jagger

Patricia Jagger

Speaker

Patricia Jagger: Patricia Jagger is a law graduate, specialising in employment law, with a post-graduate professional qualification in HR. Following a successful career as an HR Manager in manufacturing, retail and the motor industries, she established her HR and training consultancy in 1988 and adv

Course programme

Programme1. How our legal system works

2. Recruitment and selection

  • An awareness of the law on race and sex discrimination
  • Direct discrimination
  • Indirect discrimination
  • Victimisation
  • Harassment
  • The recruitment process
  • Job descriptions
  • Personnel specifications
  • Drafting advertisements
  • Dealing with agencies
  • Communicating with applicants
  • Checking for criminal convictions
  • The Rehabilitation of Offenders Act
  • Age discrimination
  • Direct
  • Indirect
  • Justification
  • Handling applications from disabled people
  • The definition of a 'disability'
  • Making reasonable adjustments 3. Contractual relationships - different types of contracts


  • Self-employed vs employee
  • Advantages of employing the self-employed
  • Disadvantages of employing the self-employed
  • Tests applied by the courts to determine employment status
  • Agency staff
  • Temporary/fixed-term contracts
  • Definition of 'fixed-term'
  • The package offered to fixed-term/temporary workers 4. Making the offer of employment


  • Oral or written?
  • The status of verbal offers
  • The offer letter
  • Conditional offers
  • References
  • Medicals
  • Right to work in this country 5. Written statement of terms and conditions of employment


  • When should this be provided?
  • What should be included?
  • Remedy if no statement is provided6. Contract terms


  • Express terms
  • What are they?
  • Where can they be found?
  • Implied terms
  • What are they?
  • How do they arise? 7. Issues during employment


  • Calculating continuity of employment and applying the results
  • Managing pregnant employees and advising on their rights to leave and pay
  • Rights to paternity leave
  • Investigating problems
  • ACAS Code of Practice
  • Statutory Discipline and Dismissal procedures:
  • What are they
  • Why is it important to follow them?
  • Penalties for failure to follow the procedures
  • How to deal with:
  • Gross misconduct
  • Ordinary misconduct
  • Short and long-term sickness
  • How to conduct a disciplinary interview
  • Writing warning letters
  • The importance of appeals9. Making deductions from pay


  • When can deductions be made legally?
  • Unauthorised deductions from payQuotes from past delegates“ A useful, interesting course delivered at just the right pace and covering all the aspects of HR needed”

    Julie Gray, Head’s PA/Administration Manager, Archbishop Michael Ramsey Technology College

    “ Excellent introduction to a variety of topics”

    Lorraine Hawkes, HR Assistant, GlaxoSmithKline Parmaceuticals

Effective HR assistant

£ 649 + VAT