Effective Leadership, Management & Negotiations Masterclass

Training

In Singapore ((Indicate)) and Dubai (United Arab Emirates)

£ 4,427.76 VAT exempt

*Indicative price

Original amount in USD:

$ 5,598

Description

  • Duration

    4 Days

Suitable for: Relationship Managers, Department Heads, Team Leaders, Senior Managers, Project Managers, Any Professional who needs to know how to be an effective leader and manager

Facilities

Location

Start date

Dubai (United Arab Emirates)
See map

Start date

On request
Singapore ((Indicate))
See map

Start date

On request

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Reviews

Teachers and trainers (1)

Steve Lesser

Steve Lesser

Course instructor

Steve Lesser is an industry and services consultant with over 35 years work experience. This includes strategic negotiating, consulting, development and implementation of organisational change, leadership, marketing, sales and credit programs and project management for multi-national and regional companies worldwide. He is the Regional Managing Director of a consultancy which he established in 1991, following a successful career in business and the financial services industry. Steve manages relationships throughout the Asia Pacific region. Major clients include Citigroup, DHL, HSBC, JP Morgan, Maxis Communications, Timex, UBS, Vodafone and many others. He has been actively consulting and training in Australia and New Zealand as well as the South East Asian Region (primarily in Singapore, Malaysia, Indonesia, Hong Kong, Japan and the Philippines) for over a decade. Client implementations include state-of-the-art development and implementation of sales and marketing programs for multi-national and regional companies as well as negotiating, project, leadership and other high-leverage competency strategies. Steve is also an accredited Insights (TM) profiling and personality system professional. As an adjunct university lecturer, he teaches in several market related programs at both graduate (MBA) and undergraduate level, specialising in negotiating, marketing, retailing, project management and finance disciplines. Steve has had many articles published relating to implementation of strategies, project management, marketing and sales. He has collaborated on a book and training outcomes related to the leading of organisations through the management of strategic ideas. He has also provided advice, articles and reviews for publishers in Australia. He is also a fellow, Associate, Director and Member of a number of industry-related bodies. Steve is also a frequent keynote speaker at local, regional & international management, financial and strategic conferences. Steve believes that real success comes from the development of long-term strategic retail & commercial business relationships.

Course programme

Course review:

The Masterclass consists of 2 modules:

  • Module 1: Effective Leadership & Management
  • Module 2: Strategic Negotiations

You are welcome to enroll in only one module if you do not require the other. Enrolling in only one module will only give you that individual module's certificate of completion.

Module 1: Effective Leadership & Management

PHASE I: GETTING YOUR ARMS AROUND THE JOB

  • Module: Opening/Welcome
  • Module: Your Role in Managing the Process
  • Module: Your Role in Team Building
  • Module: Your Role in Employee Motivation
  • Module: Your Role in Managing Change
  • Module: Your Role in Managing Individual Performance

PHASE II: COMMUNICATION SKILLS THAT LEAD TO EFFECTIVE COACHING

  • Module: Your Role as Active Listener
  • Module: Communication and Work Style

PHASE III: KEYS TO EFFECTIVE COACHING & COUNSELING

  • Module: Positive Reinforcement as a Coaching Tool
  • Moduel: Your Role as Coach
  • Module: Your Role in Counseling Employees
  • Module: Your Role in the Performance Management Process

PHASE IV: HELPING YOUR EMPLOYEES TO NAVIGATE CAREER DEVELOPMENT

  • Module: Your Role In Developing Employees

PHASE V: GETTING ORGANIZED FOR SUCCESS

  • Module: Priorities:Getting A Hold of the Job
  • Module: The Manager's Checklist

Module 2: Strategic Negotiations

  • Taking a stand
  • Win all you can
  • Strategic negotiation process
  • Phase 1: Assess the situation
  • Phase 2: Plan the negotiation
  • Practice negotiation
  • Planning the negotiation: Application exercises
  • Negotiating tactics: part 1
  • Negotiating tactics: part 2
  • Phase 3: Conduct the negotiation
  • Negotiations model: Demonstration
  • Negotiating cases:
    • Moving past a stalemate
    • When all else fails
  • Phase 4: follow-up
  • Action planning & Conclusion

Effective Leadership, Management & Negotiations Masterclass

£ 4,427.76 VAT exempt

*Indicative price

Original amount in USD:

$ 5,598