Effective Negotiation Skills
Short course
Inhouse
Description
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Type
Short course
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Methodology
Inhouse
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Duration
1 Day
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Start date
Different dates available
The aim of this course is to understand your natural negotiation style and its impact on outcomes, and to help prepare, argue and present a case. It will also help to recognise and understand a variety of common tactics and decide on the most appropriate tactics for success. Suitable for: All those new to negotiating or wanting to hone their negotiating skills.
Facilities
Location
Start date
Start date
Reviews
Subjects
- Negotiation Skills
- Influencing Skills
- Persuasion Skills
- Skills and Training
- Negotiation techniques
- Tactics for success
- Conflict Resolution
- Communication Skills
- Listening and understanding
- Leadership
Course programme
Course Content:
Understanding Negotiation
- Negotiation defined
- What is a negotiation position
- When to negotiate and alternative options
Preparing to Negotiate
- Setting goals, limitations and milestones
- Understanding limitations and options
- Getting into the right frame of mind
The Negotiation Process
- Successful negotiation behaviours
- Win/win and win/lose
- Strategies and tactics for success
- Dealing with objections
- Critical mistakes and pitfalls
- When to pause and break away
- Conflict resolution
Practice and Simulation
- Establishing the ground rules
- Understanding positions
- Making the case
- Listening and understanding
Effective Negotiation Skills