Essential Management

Course Objective: to introduce participants to the complex issues involved in management, and build the foundation skills necessary for successful people managing at any level.

Key topics covered include motivation, leadership, understanding & developing your team, conflict handling, delegation, and coaching.

The aim is that every participant should leave with a solid practical skills base, and also a specific action plan in relation to their own team.


By the end of this course, delegates will be able to:

Identify their responsibilities as managers·

Recognise and apply a range of leadership styles·

Design individual strategies for motivation·

Understand how a team develops·

Resolve any potential conflict ·

Understand when and how to discipline individuals

Train and coach their teams more effectively
Day One

The role of the manager – What are your responsibilities?

Examination of leadership styles – Slave driver or Moses?

The activities of a manager – The practical aspects

Motivation – The theory and the practice

Team development – Understanding how your team changes

Supervising your team – Examination of some modern techniques

Holding effective meetings – Planning and maintaining interest
Day Two

Time Management for managers

Decision making – Barriers, preparation and rules

Resolving conflict – Analysis of a variety of situations

Discipline – When and How?

Creativity in Management

Techniques for training and coaching