Exceptional Training

Exceptional Training

Description

When making any business decision, ask yourself this question; What effect will it have on the customer?At Exceptional Training our whole ethos is based on that very question. For it's then and only then, that we are able to produce training programmes that maximises the benefits to our customers. Whether you are a multi-national organisation, or an individual looking to enhance your skills and knowledge, we will be able to help. We specialise in the delivery of Soft Skills.

Top courses

  • Course
  • Milton Keynes
  • 4h

...customers feel valued Techniques to diffuse difficult situations The art of telephone communication Why it is essential to have a complaints policy... Learn about: Objection Handling, Negotiation Skills, Customer Care... More


£ 145
+ VAT
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  • Training
  • Milton Keynes
  • 2 Days

...After successfully completing the training, all delegates will receive a certificate of attendance plus a comprehensive CD ROM full of practical tips... Learn about: Staff Motivation, Team Building, Life Coaching... More


£ 320
+ VAT
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Teachers and trainers (1)

David  Jackson
David Jackson
Senior Training Consultant

1972 - 1977 Engineering apprenticeship 1978 - 1989 Engineering 1990 - Engineeing Trainer 1992 - 7307 Direct Trainer and Coach 1994 - City and Guilds Assessor D32 (A1) 1995 - City and Guilds Verifier D34 (V1) 1998 - Level 3 Key Skills, IT, AON & COMMS 1999 - Further Education Manager 2004- S

History

Founder and Senior Training Consultant David Jackson is one of the leading authorities in his field. David is recognised for his dynamic and highly motivational presentation skills, making him a popular choice for many organisations. David entered education in 1990 after a successful career in engineering. His aim was to share his skills and knowledge with others, a mission he's never forgotten. With a flare for dealing with customers, David soon rose through the ranks to management status, achieving many qualifications along the way, including assessor and verifier awards. David says the key to his success is the ability to listen to the customers needs and working with them to solve their problems.