Facilities Management - Policies, Strategies and Procedures

• Policies
• Key points of a strategy
• Procedures:
• Guidance notes
• Forms
• Administrative flow
• Monitoring and managing
• Quality management

Upon completionof this course, you will be able to:

• Review all policies and procedures to ensure there is completeness and that, from policies through strategy to forms, make sure that there is a logical flow.
• Establish how you will monitor and manage your service and set up some key dates for your monitoring and managing tasks.
• Establish your levels of quality and work out how you will monitor and ultimately improve quality.