FCL College Wembley courses

...so there are no formal requirements for these qualifications but basic numeric and literacy skills would be helpful. To recognise a persons skills & knowledge... Learn about: Health and Social Care, Nursing assistant, Social Skills...

...We conducts “GESE Grade 5 exam” (Grade 5 is equivalent to B1) preparation classes. You also need to PASS ‘Life in the UK’ Test as part of your application... Learn about: Communication Skills, British culture, English Conversation...

...on your computer. Explore the skills and techniques needed for effective time management. Understand the main techniques required for effective time management... Learn about: Time management, Microsoft Word, Ms Word...

...easy • Practical and written exercises to consolidate knowledge gained... Learn about: Team Training, Communication Skills, Word Processing...

...and written exercises to consolidate knowledge gained... Learn about: Customer Retention Strategy, Communication Skills, Ms Word...

...Anyone who is looking for employment. None.Learn how to identify already-acquired strengths, skills and experience. Identify ways to present these to... Learn about: Skills and Training, Researching for a job, Job Recruitment...

...emotions • Keeping calm • Calming the upset customer • Phrases likely to upset • Getting the problem solved • Things you would change Benefits •Workbook... Learn about: Problem Solving, Customer Retention, Customer Manager...

...different types of meeting • Drafting and writing effective minutes • Follow up actions • Electronic meetings • Developing a personal action plan Benefits... Learn about: Follow up actions, Communication Skills, Electronic meetings...

...Anyone whose role requires speaking to groups and who would like an intensive course that provides that extra dimension which gets you and your presentation remembered... Learn about: Communication Skills, Non-verbal language, Deal with anxiety and nervousness...

...• To review best telephone practice and learn how to direct calls correctly. • Learn how to develop strategies for dealing with difficult people and situations... Learn about: Team Training, Difficult People, Listening Skills...

...techniques • An introduction to induction and the training of new staff • Getting the results you know your team are capable of • How to motivate • Dealing... Learn about: Team Training, Skills and Training, Motivation techniques...

...based on flexi study, but it’s broken down into distinct modules so you can work through it at your own pace... Learn about: Communication Skills, Social Media...

...but also learning the latest Microsoft Office 2013 applications and undertaking specific professional training. Get a job as a highly efficient Personal Assistant... Learn about: Skills and Training, MS Excel, Microsoft Office...

...The world of digital offers enormous opportunities as businesses continue to embrace the wealth of new technology available to them. This role will allow... Learn about: Web Marketing, Web Design, Skills and Training...

...Medical offices require a lot of admin. Getting to grips with the finer workings of Microsoft Word means you can create professional looking documents... Learn about: Word Processing, Ms Word, Communication Skills...

...Also Basic computer literacy, Basic Microsoft Windows navigation skills, Basic Internet usage skills, Basic e-mail usage skills, the ability to install... Learn about: Cisco IOS, Network Training, Cisco certifications...

...with all of the word processing skills needed to ensure you can take on any office role with confidence. Pitman Training’s MS Word course is designed... Learn about: Ms Word, Microsoft Office, Ms Office...

...Microsoft Excel is the world's most popular spreadsheet program; learning how to use the software with Pitman Training shows that you've taken one of... Learn about: Microsoft Excel, Microsoft Office, Microsoft Office Specialist...

...locking subdocuments, removing a subdocument from a master document Lesson Seven: Creating forms - inserting content controls, form fields, drop-down lists... Learn about: Ms Office, Word Processing, Office IT...

...setting up data tables Lesson Seven : Protecting worksheet cells, applying and removing passwords, setting file properties, sharing workbooks... Learn about: Excel Formula, Excel for Accounting, Office IT...