Professional Receptionist Seminar

FCL College Wembley

Course

In Wembley

Price on request

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Description

  • Type

    Course

  • Location

    Wembley

  • Start date

    Different dates available

Staff who are representing the company in a front line receptionist position, or who are asked to deputise in this important role from time to time.None.To understand the importance of the receptionist’s role and project the best image for your company.

Facilities

Location

Start date

Wembley (Middlesex)
Hazel House 1-3 Lancelot Road, HA0 2AL

Start date

Different dates availableEnrolment now open

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Subjects

  • Receptionist
  • Customer Care
  • Staff
  • Listening Skills
  • Benefits
  • Communication Skills
  • Image
  • Project
  • Difficult People
  • Team Training

Course programme


Course Content
• Learn how to make a first impression people remember.
• To review best telephone practice and learn how to direct calls correctly.
• Learn how to develop strategies for dealing with difficult people and situations.
• Learn how to receive visitors professionally.
• Develop effective listening skills and focus on customer care.
• Learn how to stay motivated and be part of the company team.


Benefits
•Increased work effectiveness for individuals through better understanding and application of the key responsibilities involved in this job role.
• Workbook with practical exercises and individual notes to ensure that the skills learnt on this course will be successfully applied in the workplace.
• The opportunity to gain a widely recognised Pitman Training Certificate.

See related categories

Professional Receptionist Seminar

Price on request

The best Secretarial courses

See all

See all