First Time Supervisor

First Time Supervisor

Who should attend

Anyone about to become a supervisor, or already supervising or leading a group of workers and colleagues

Course Objectives

• To ensure that the transition from being a member of a team to supervising it, is a successful one
• To improve the quality of work, increase output and build greater flexibility in directing and working with your staff

Course Content

• How to fully understand the Supervisory role
• Manage the change from team member to Supervisor or Team Leader
• Build and develop personal strengths
• Come across in a clear, no-nonsense, enthusiastic and professional manner
• Train and coach staff in new tasks empathically, quickly and effectively
• Develop 2nd to none communicative skills to work with management, colleagues and staff