Foundation Level Telecommunications Fraud & RA

Focus Training

Course

Inhouse

Price on request

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Description

  • Type

    Course

  • Methodology

    Inhouse

  • Duration

    4 Days

Provide an opportunity to examine fundamentals of Telecommunications Fraud and Revenue Assurance and appreciate counter measures. Suitable for: Front line staff responsible for reducing fraud and RA loss.

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Course programme


Provide an opportunity to examine fundamentals of Telecommunications Fraud and Revenue Assurance and appreciate counter measures.

Learning Outcomes
At the conclusion of the course delegates will be able to: -

  • List top 6 frauds by loss
  • Understand Fraud v Revenue Assurance
  • Detect and prevent most common frauds
  • List elements in fraud and deception
  • Define motivation/aim of fraudsters
  • List identity theft method
  • Know the dangers in human perception
  • Recall methods to collect data
  • Identify points of vulnerability for Social Engineering
  • Reproduce the Intelligence Cycle
  • Name the elements within Data Validation
  • Know what an FMS is and how alarms are set
  • Label FMS inputs and outputs
  • Acknowledge limitations in Fraud Management Systems
  • Recall popular FMS vendor products
  • Discuss fraud risk philosophy
  • Define risk opportunities and threats
  • Produce a process risk profile

See related categories

Foundation Level Telecommunications Fraud & RA

Price on request

The best Quality Control courses

See all

See all