Free customer service courses

... and housekeeping department. The course also covers food and beverage services and you will learn about restaurant operations planning, the organization of the kitchen, menu objectives and planning, table setting and restaurant design and layout. Finally, you will learn about the food handling process... Learn about: Hospitality Management, Tourism Hospitality Management, IT Management...

... management, business management and entrepreneurship, HR, web design, psychology, customer service, programming, social media marketing, children’s studies...

... and the organization of hotel departments and their functions. For example, you will learn about the key duties of the front office department and housekeeping department, and the organization of these departments and the roles involved. The course also covers food and beverage services and its relationship... Learn about: Hospitality Management, IT Management, English Language...

..., business and politics who would like to learn more about how the price of goods and services is determined, and to all learners who would like a greater understanding of the fundamental laws of supply and demand... Learn about: Market Economy...

... course will be of interest to entrepreneurs and business professionals who would like to learn how a company can grow and become successful by creating a need for their product or service, and by developing a marketing plan that convinces consumers to make the change to their product or service... Learn about: Marketing Campaign...

...The free online course Sales Prospecting and Lead Generation provides information on the tools, techniques and methods used for identifying leads and prospects, researching and preparing your sales goals and making the first sales approach to potential new customers. The course introduces... Learn about: Sales Training, Lead Generation, Sales Prospecting...

... Six Sigma course you will be introduced to the basics of supply chain management and how supply chains are integrated and coordinated networks that deliver business processes to procure raw materials, transform them into final products or services and deliver the product/service to the customer... Learn about: Upply Chains Assessment, Supply Chains, Six Sigma...

... employers what your personal brand has to offer, in a concise and compelling way, through the use of objectives, headings and bullet points. Finally, you are introduced to the methods of relationship selling and how making a personal connection with the customer is vital... Learn about: Sales Training, IT Management...

...Understanding Supply Chain Ecosystems is a free online course that describes how a system of organizations, people, activities, information, and resources are involved in moving a product or service from supplier to customer. The course describes how modern supply chains have evolved into complex... Learn about: Supply Chain, Ecosystem Ecology Assessment...

... design, psychology, customer service, programming, social media marketing, children’s studies, nursing and patient care, social work, IT management... Learn about: Procurement Process, Incoterms Assessment, Fundamentals of Incoterms...

... that minimizes the total inventory holding costs and ordering costs, as well as the frequency of ordering, to keep goods or services flowing to the customer without interruption or delay. The course begins by introducing the basics of inventory management and introduces concepts such as deterministic demand... Learn about: EOQ Model, Inventory Management...

... and entrepreneurship, HR, web design, psychology, customer service, programming, social media marketing, children’s studies, nursing and patient care, social work,... Learn about: Negotiation techniques, Negotiation Skills, Practise of negotiation...

... and entrepreneurship, HR, web design, psychology, customer service, programming, social media marketing, children’s studies, nursing and patient care, social work,...

... where you return the stocks after buying them back, hopefully, for less than the cost when you sold them. This course will be of interest to professionals in the financial services sector and anyone who wishes to understand stocks and what the process of short selling involves. Please note that while... Learn about: Stock Market, Short Selling...

..., business management and entrepreneurship, HR, web design, psychology, customer service, programming, social media marketing, children’s studies, nursing... Learn about: Six Sigma, Menchmarking Methods...

..., business management and entrepreneurship, HR, web design, psychology, customer service, programming, social media marketing, children’s studies, nursing... Learn about: Six Sigma, Design of Experiments...

..., business management and entrepreneurship, HR, web design, psychology, customer service, programming, social media marketing, children’s studies, nursing... Learn about: Supply Chain, Supply Chain Design...

... and entrepreneurship, HR, web design, psychology, customer service, programming, social media marketing, children’s studies, nursing and patient care, social work,... Learn about: IT Management, IT risk, Risk Management...

... and entrepreneurship, HR, web design, psychology, customer service, programming, social media marketing, children’s studies, nursing and patient care, social work,... Learn about: Six Sigma, Control Charts, Statistical Process Control...

... presentations can also be used for listening, solving problems and building relationships. You will learn about the importance of your appearance and how to dress appropriately for a presentation to convey professionalism, competence and success. You will learn how to keep a customer-centric focus and visualize... Learn about: Sales Training, Effective Communication, Communication Training...