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  • Broadstairs
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Government Funded Marketing courses Broadstairs

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Customer Service City & Guilds NVQ Level 2 course in Broadstairs

Thanet College
  • NVQ
  • Broadstairs
  • Different dates available

...Development and improvement Qualification Aims By the end of the course, the student will have attained further understanding of a customer service role within the work place... Learn about: Customer Retention, Customer Relationship Management, Key Account Management...

£ 595 + VAT

Customer Service City & Guilds NVQ Level 3 course in Broadstairs

Thanet College
  • NVQ
  • Broadstairs
  • Different dates available

...problems Development and improvement Qualification Aims By the end of the course, the student will have attained further understanding of the customer... Learn about: Customer Retention, Relationship Marketing, Key Account Management...

£ 615 + VAT

Customer Service City & Guilds NVQ Level 4 course in Broadstairs

Thanet College
  • NVQ
  • Broadstairs
  • Different dates available

...the following topics (which are mandatory units): Understand customer service to improve service delivery Know the rules to follow when developing customer... Learn about: Key Account Management, Relationship Marketing, Customer Retention...

£ 1,200 + VAT

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