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Online/Distance Other Sales Government Funded
- NVQ
- Distance Learning
- 6 Months
...your role is to provide service to customers. It is suitable for you if: • you have a particular customer service and administrative job roles • you are...
- NVQ
- Distance Learning
- 6 Months
...Access to other areas of training, such as Team Leading, Management Fees £0 Subject to conditions Key Facts Code: DSNV2W01S Level: 2 Duration...
- NVQ
- Online
- Different dates available
- 12 Months
... course has been purposefully designed with the intention of helping businesses to deal with these ever increasing competitive environments, so that you can effectively harness the knowledge provided on this course, and use it to boost your sales, retain your customers and inspire loyalty and trust. From learning... Learn about: Selling Process, Sales Training, Retail Selling...
- NVQ
- Distance Learning
- Different dates available
...Think of the big supermarkets – they all compete against each other. Indeed, the advertising for many of the supermarkets makes comparisons with their competitors... Learn about: Full Time...
- Course
- Distance Learning
- Beginner
- Different dates available
...problems and objections Controlling anger Dealing with criticism Communicating on the telephone Handling complaints Module 3: Reception Skills The... Learn about: Customer Care, Customer Service Skills, Customer relationship...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...how to deal effectively with anger, aggression and complaints Define the role of receptionist Describe good practice in receiving visitors and guests... Learn about: Telephone Skills, IT Security, Quality Training...
- NVQ
- Distance Learning
- 6 Months
...The qualification is about the customer service and the delivery and management of the service and your accountability in the area of practice in which you...