-
All
-
Online
-
Filters
-
Location
-
Online
-
Type of studies
-
+ Filters (1)
Inhouse Communication Skills Government Funded
- Training
- Inhouse in City Of London
- Different dates available
... on our One and Two Day Open Assertiveness Skills Courses Tailored Assertiveness Training A Tailored Assertiveness Training Programme can help delegates... Learn about: Assertive Behaviour, Decision Making, Assertiveness Training...
- NVQ
- Inhouse
.... Level 4 NVQ in Customer Service is designed to provide those who work in senior customer service roles with evidence of their skills and knowledge...
- Course
- Inhouse
...too How to grow practical and productive relationships for working success How to understand and act on different levels of assertion How to tackle direct...
- NVQ
- Inhouse
...To develop and enhance the practical skills and knowledge needed to complement work already carried out within a customer service environment. Candidates will learn how to sharpen problem solving skills to ensure the provision of assistance in a friendly and helpful way with programme objectives...
- Training
- Inhouse
...To understand the difference between. non-assertiveness, assertiveness and. aggressiveness. Understand the issues women face in. being assertive. To enhance your working relationships. by improving your interpersonal skills. To create an action plan for the future. Suitable for: This half...
Similar training in other typologies
- Short course
- Inhouse
- 1 Day
... communication skills he might have had) led Jane to decide that this company was not worth working for. This situation could have been completely reversed...
- NVQ
- Inhouse
...To develop and extend the skills and knowledge required to provide a continually improving service to customers and is able to effect permanent improvements in this service for the benefit of both your customers and your business. Suitable for those individuals who wish to pursue a career...
- Short course
- Inhouse
- Beginner
- 1 Day
...This course is designed to improve the confidence and skills of you and your staff to ensure that their future presentations are effective, informative and entertaining business presentations. Presentations that convey your message and compel people to act on what they have heard. Suitable...
- BTEC
- Inhouse
- Beginner
- Different dates available
... who have undertaken specific training in Customer Service skills, whether dealing with customers face to face, over the phone or to other internal colleagues, can help to provide a competitive edge to a business needs... Learn about: Planning and Business...
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
... to your company's premises to deliver courses for 1 to 8 (or more) delegates in topics such as supervisory skills, management skills, leadership development... Learn about: Telephone answering, Communication Training, Telephone Skills...
- Course
- Inhouse
...After the workshop, participants will be able to: Have a positive impact in influencing and negotiating situations Coach themselves and others in expanding their range of influence skills Plan for influence and negotiation situations using a detailed planning guide Adapt their style to...
-
I took the training in 2007, and although I am learning new things everyday...and continue to learn..this training was invaluable for my confidence and to get me started on the road to becoming a voiceover artist.
← | →
- Training
- Inhouse in London
- 1 Year
...by 12 months of continuous jobs support and mentoring. Gary Terzza is Channel 4's most experienced announcer and has been in the business for 3 decades!...
...by 12 months of continuous jobs support and mentoring. Gary Terzza is Channel 4's most experienced announcer and has been in the business for 3 decades!...
-
I took the training in 2007, and although I am learning new things everyday...and continue to learn..this training was invaluable for my confidence and to get me started on the road to becoming a voiceover artist.
← | →
- Course
- Inhouse
- Beginner
... sound aids - fixed microphones, radio microphones. Vocal Skills: breathing and relaxation pitch, tone, pace and rhythm emphasising key words clear... Learn about: Voice Projection, Interpersonal Communication, Visual Aids...
-
Not only helped with how we present, but also at our messages and material. Completely revolutionised how we present ourselves.
One of the best presentation trainers around.
← | →
- Training
- Inhouse in Londonandanother venue.
- London
- Intermediate
- Different dates available
...Senior Managers Completely tailored training and coaching to help you achieve your business objectives. We ensure you come away confident, prepared... Learn about: Public Speaking, Senior Executive, Presentation Polishing...
...Senior Managers Completely tailored training and coaching to help you achieve your business objectives. We ensure you come away confident, prepared... Learn about: Public Speaking, Senior Executive, Presentation Polishing...
-
Not only helped with how we present, but also at our messages and material. Completely revolutionised how we present ourselves.
One of the best presentation trainers around.
← | →
- NVQ
- Inhouse
- Different dates available
- 30 Weeks
...Benefits: 1). Improved time management 2). Increases productivity 3). A reduction in customer complaints 4). Consistent delivery of customer service excellence within your organisation 5). Customer queries are dealt with quickly and resolved effectively 6). Highlights the skill of the workforce... Learn about: Customer Service, Customer Service Skills...
- Course
- Inhouse
- 1 Day
...' process. ProSeminar's Pitching for Business courses are intended to equip managers, professionals and technical specialists with the skills...
- Short course
- Inhouse
- 1 Day
... to practice and test the skills you are learning. Your current approaches to customer handling Preparing for inbound and outbound calls Methods of personalising...
- NVQ
- Inhouse
- 8 Months
...; Apprenticeships are a form of vocational training enabling people to earn while they learn the skills necessary to succeed in their chosen career. What types...
- Course
- Inhouse in Liverpool
...Rio Training is running a Door Supervision level 2 training course on the 16th 17th 18th Feb 11. Held in Liverpool, the training course will meet the qualification...
- Short course
- Inhouse
...honestly and clearly and at the same time considering the needs and feelings of others. There are many people who find it difficult to say NO when asked to do something...