H2 Training & Consultancy courses

...Request making and refusing - Identifying ways of being polite but clear and direct in the process of making and refusing requests. Dealing assertively with criticism...

...recommended groundrules and boundaries for a positive supervision environment and relationship. Personal management styles – Identifying and analysing...

...– How to respond to the most common dynamics issues within meetings, including dealing with conflict when it arises Encouraging and controlling discussions...

...it was very thought provoking and enlightening.” “I learnt a lot about my attitudes and values and how I need to incorporate these into my personal development plan”...

...for time and stress management that I learnt today” “The course will help me to plan and structure my day much more effectively and efficiently.”...