Handling Aggression

Course

Online

£ 10 + VAT

Description

  • Type

    Course

  • Methodology

    Online

  • Start date

    Different dates available

This particular course has been developed to help staff and managers across a wide range of organizations and sectors to develop their knowledge, skills and confidence. Participants will be helped to:Understand the human and financial costs of aggression and violence
Recognize the warning signs of impending aggression
Develop strategies for preventing aggression; defusing it; and dealing with the aftermath.No one can guarantee that aggression will not occur, but well-informed staff can learn to recognize early warning signs, to implement strategies for preventing difficult situations from escalating into aggression, defuse aggression when it does arise and manage the aftermath effectively. That is precisely what this course is all about. The insights gained from this course could make all the difference between a well-managed situation that does no harm (and could earn you a lot of respect), and the potentially tragic consequences of dissatisfaction growing into aggression and ultimately becoming violence.This course will make you better informed and more confident in facing potentially violent situations.Who is the target audience?If your work brings you into situations where an aggressive response is possible, then this course is for you. It will teach you the basics of recognizing the potential for aggression, nipping difficult situations in the bud, reacting calmly to aggressive outbursts and dealing with the aftermath.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

Recognize common causes of aggression
Be better prepared for preventing difficult situations escalating into aggression
Feel more confident in dealing with situations if or when aggression arises
Appreciate what is involved in dealing effectively with the aftermath of an aggressive outburst

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Reviews

This centre's achievements

2021

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 4 years

Subjects

  • Trauma
  • DOS
  • Staff
  • Conflict Management
  • Conflict

Course programme

Making Yourself Safe 20 lectures 02:41:23 Introduction Introduction Lesson 1.1: What situations produce aggression? What situations produce aggression? Lesson 1.2: Effective Use of Conflict Management Skills Effective Use of Conflict Management Skills Lesson 1.3: Preventing Aggression Preventing Aggression Lesson 2.1: Situational Signs Situational Signs Lesson 2.2: Recognizing the Warning Signs Recognizing the Warning Signs Lesson 2.3: Recognizing the Warning Signs (cont.) Recognizing the Warning Signs (cont.) Lesson 3.1: Defusing the Situation I Defusing the Situation I Lesson 3.2: Defusing the Situation II Defusing the Situation II Lesson 3.3: Defusing the Situation III Defusing the Situation III Lesson 4.1: Protecting Yourself I Protecting Yourself I Lesson 4.2: Protecting Yourself II Protecting Yourself II Lesson 4.3: Protecting Yourself III Protecting Yourself III Lesson 5.1: The Role of Adrenaline The Role of Adrenaline Lesson 5.2: Dealing with the Aftermath Dealing with the Aftermath Lesson 5.3: Grief, Crisis and Trauma Grief, Crisis and Trauma Lesson 6.1: DOs DOs Lesson 6.2: DON'Ts DON'Ts Lesson 6.3: Challenges and Rewards Challenges and Rewards Concluding video Concluding video Making Yourself Safe. 20 lectures 02:41:23 Introduction Introduction Lesson 1.1: What situations produce aggression? What situations produce aggression? Lesson 1.2: Effective Use of Conflict Management Skills Effective Use of Conflict Management Skills Lesson 1.3: Preventing Aggression Preventing Aggression Lesson 2.1: Situational Signs Situational Signs Lesson 2.2: Recognizing the Warning Signs Recognizing the Warning Signs Lesson 2.3: Recognizing the Warning Signs (cont.) Recognizing the Warning Signs (cont.) Lesson 3.1: Defusing the Situation I Defusing the Situation I Lesson 3.2: Defusing the Situation II Defusing the Situation II Lesson 3.3: Defusing the Situation III Defusing the Situation III Lesson 4.1: Protecting Yourself I Protecting Yourself I Lesson 4.2: Protecting Yourself II Protecting Yourself II Lesson 4.3: Protecting Yourself III Protecting Yourself III Lesson 5.1: The Role of Adrenaline The Role of Adrenaline Lesson 5.2: Dealing with the Aftermath Dealing with the Aftermath Lesson 5.3: Grief, Crisis and Trauma Grief, Crisis and Trauma Lesson 6.1: DOs DOs Lesson 6.2: DON'Ts DON'Ts Lesson 6.3: Challenges and Rewards Challenges and Rewards Concluding video Concluding video Introduction Introduction Introduction Introduction Introduction Introduction Introduction Introduction Introduction Introduction Lesson 1.1: What situations produce aggression? What situations produce aggression? Lesson 1.1: What situations produce aggression? What situations produce aggression? Lesson 1.1: What situations produce aggression? What situations produce aggression? Lesson 1.1: What situations produce aggression? What situations produce aggression? What situations produce aggression? What situations produce aggression? Lesson 1.2: Effective Use of Conflict Management Skills Effective Use of Conflict Management Skills Lesson 1.2: Effective Use of Conflict Management Skills Effective Use of Conflict Management Skills Lesson 1.2: Effective Use of Conflict Management Skills Effective Use of Conflict Management Skills Lesson 1.2: Effective Use of Conflict Management Skills Effective Use of Conflict Management Skills Effective Use of Conflict Management Skills Effective Use of Conflict Management Skills Lesson 1.3: Preventing Aggression Preventing Aggression Lesson 1.3: Preventing Aggression Preventing Aggression Lesson 1.3: Preventing Aggression Preventing Aggression Lesson 1.3: Preventing Aggression Preventing Aggression Preventing Aggression Preventing Aggression Lesson 2.1: Situational Signs Situational Signs Lesson 2.1: Situational Signs Situational Signs Lesson 2.1: Situational Signs Situational Signs Lesson 2.1: Situational Signs Situational Signs Situational Signs Situational Signs Lesson 2.2: Recognizing the Warning Signs Recognizing the Warning Signs Lesson 2.2: Recognizing the Warning Signs Recognizing the Warning Signs Lesson 2.2: Recognizing the Warning Signs Recognizing the Warning Signs Lesson 2.2: Recognizing the Warning Signs Recognizing the Warning Signs Recognizing the Warning Signs Recognizing the Warning Signs Lesson 2.3: Recognizing the Warning Signs (cont.) Recognizing the Warning Signs (cont.) Lesson 2.3: Recognizing the Warning Signs (cont.) Recognizing the Warning Signs (cont.) Lesson 2.3: Recognizing the Warning Signs (cont.) Recognizing the Warning Signs (cont.) Lesson 2.3: Recognizing the Warning Signs (cont.) Recognizing the Warning Signs (cont.)Recognizing the Warning Signs (cont.)Recognizing the Warning Signs (cont.) Lesson 3.1: Defusing the Situation I Defusing the Situation I Lesson 3.1: Defusing the Situation I Defusing the Situation I Lesson 3.1: Defusing the Situation I Defusing the Situation I Lesson 3.1: Defusing the Situation I Defusing the Situation I Defusing the Situation I Defusing the Situation I Lesson 3.2: Defusing the Situation II Defusing the Situation II Lesson 3.2: Defusing the Situation II Defusing the Situation II Lesson 3.2: Defusing the Situation II Defusing the Situation II Lesson 3.2: Defusing the Situation II Defusing the Situation II Defusing the Situation II Defusing the Situation II Lesson 3.3: Defusing the Situation III Defusing the Situation III Lesson 3.3: Defusing the Situation III Defusing the Situation III Lesson 3.3: Defusing the Situation III Defusing the Situation III Lesson 3.3: Defusing the Situation III Defusing the Situation III Defusing the Situation III Defusing the Situation III Lesson 4.1: Protecting Yourself I Protecting Yourself I Lesson 4.1: Protecting Yourself I Protecting Yourself I Lesson 4.1: Protecting Yourself I Protecting Yourself I Lesson 4.1: Protecting Yourself I Protecting Yourself I Protecting Yourself I Protecting Yourself I Lesson 4.2: Protecting Yourself II Protecting Yourself II Lesson 4.2: Protecting Yourself II Protecting Yourself II Lesson 4.2: Protecting Yourself II Protecting Yourself II Lesson 4.2: Protecting Yourself II Protecting Yourself II Protecting Yourself II Protecting Yourself II Lesson 4.3: Protecting Yourself III Protecting Yourself III Lesson 4.3: Protecting Yourself III Protecting Yourself III Lesson 4.3: Protecting Yourself III Protecting Yourself III Lesson 4.3: Protecting Yourself III Protecting Yourself III Protecting Yourself III Protecting Yourself III Lesson 5.1: The Role of Adrenaline The Role of Adrenaline Lesson 5.1: The Role of Adrenaline The Role of Adrenaline Lesson 5.1: The Role of Adrenaline The Role of Adrenaline Lesson 5.1: The Role of Adrenaline The Role of Adrenaline The Role of Adrenaline The Role of Adrenaline Lesson 5.2: Dealing with the Aftermath Dealing with the Aftermath Lesson 5.2: Dealing with the Aftermath Dealing with the Aftermath Lesson 5.2: Dealing with the Aftermath Dealing with the Aftermath Lesson 5.2: Dealing with the Aftermath Dealing with the Aftermath Dealing with the Aftermath Dealing with the Aftermath Lesson 5.3: Grief, Crisis and Trauma Grief, Crisis and Trauma Lesson 5.3: Grief, Crisis and Trauma Grief, Crisis and Trauma Lesson 5

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Handling Aggression

£ 10 + VAT