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Heart of England Training courses
- NVQ
- Sutton Coldfield
...Ensuring your actions reduce risks to health and safety Promoting additional products or services to clients Developing and maintaining your effectiveness...
- NVQ
- Sutton Coldfield
...in writing or using ICT Deal with customers face to face Promote additional services or products to customers Live up to the customer service promise...
- NVQ
- Sutton Coldfield
...This qualification contains 5 units that can be carried forward to Level 4; all of these can be claimed towards a Level 4 qualification. Understand customer...
- NVQ
- Sutton Coldfield
...in your area of responsibility Ensure health and safety requirements are met in your area of responsibility Optional units Promote equality of opportunity...
- NVQ
- Inhouse
- 1 Year
...systems Deal with visitors Operate credit control procedures Research and report information Use IT systems 2 Word processing software 2 Database software...
- NVQ
- Inhouse
...Carry out your responsibilities at work Work within your business environment Optional units - group A Ensure your own actions reduce risks to health...
- NVQ
- Inhouse
...National Vocational Qualifications are a widely recognised route to gaining and maintaining expertise in a particular job role. You will be responsible...
- NVQ
- Inhouse
...techniques Providing colour correction services Perming hair using a variety of techniques Colouring hair using a variety of techniques...
- NVQ
- Inhouse
...when delivering customer service Deliver customer service on your customer's premises Option Units : Theme handling problems Recognise and deal with customer queries...
- NVQ
- Inhouse
...service problems Optional units : Theme development and improvement Develop customer relationships Support customer service improvements Develop personal...
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