Hospitality & Leisure Management
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Class hours
3h
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Duration
1 Year
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Online campus
Yes
The Hospitality & Leisure Management course provides a comprehensive introduction to managing operations, services, and customer experiences within the hospitality and leisure industry. Designed for aspiring and existing professionals, this online CPD course explores key management principles used across hotels, resorts, restaurants, travel services, and leisure facilities.
Learners will develop a clear understanding of hospitality operations, customer service excellence, marketing strategies, human resource management, and sustainable business practices. The course also covers leadership skills, communication, service quality management, and current industry challenges, helping learners understand how successful hospitality organisations operate in competitive environments.
Through structured modules, learners gain practical knowledge of managing teams, improving guest satisfaction, handling service delivery, and supporting business growth. The course focuses on real-world management concepts that can be applied across a wide range of hospitality and leisure settings.
Ideal for those seeking career development or a pathway into hospitality management, this course supports professional growth while enhancing employability. The flexible online format allows learners to study at their own pace, making it suitable for individuals balancing work, education, or personal commitments. Completion of this course demonstrates industry-relevant knowledge and adds recognised value to a professional CV.
Important information
Price for Emagister users:
About this course
Understand core hospitality and leisure management principles
Develop effective customer service and guest experience strategies
Learn key hospitality marketing and promotion techniques
Build leadership and team management skills
Understand operational and service quality management
Gain insight into sustainability and industry trends
The Hospitality & Leisure Management course is intended for individuals looking to start or progress a career within the hospitality, tourism, or leisure sectors. It is suitable for those aspiring to management or supervisory roles in hotels, restaurants, travel services, event venues, leisure centres, or customer-focused organisations.
This course is ideal for hospitality staff seeking promotion, career changers exploring a new industry, or learners wanting to strengthen their management knowledge. It is also suitable for entrepreneurs planning to launch or manage hospitality or leisure businesses.
No prior experience in hospitality management is required, making the course accessible to beginners as well as professionals seeking structured learning. Whether learners aim to enhance operational knowledge, improve customer experience skills, or gain a recognised professional certification, this course provides a solid foundation aligned with industry expectations.
There are no formal entry requirements for the Hospitality & Leisure Management course. It is suitable for learners aged 16 and above who are interested in developing knowledge of hospitality and leisure management practices.
A good standard of English is recommended to understand course materials and assessments effectively. Basic numeracy skills are beneficial for interpreting operational and business concepts. Learners should also have basic IT skills and access to an internet-enabled device to complete the course online. The course is designed to be accessible and flexible for learners from diverse educational and professional backgrounds.
Upon successful completion of the Hospitality & Leisure Management, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.
This course stands out for its flexible, self-paced learning structure, allowing learners to study around work and personal commitments. The content is developed by industry-informed professionals, ensuring relevance to modern hospitality and leisure environments.
Expert-designed modules focus on practical management knowledge, customer service strategies, and operational understanding that support career progression. The course emphasises transferable skills valued across hospitality and leisure sectors, helping learners strengthen their professional profile.
Completion demonstrates commitment to professional development and enhances a CV with recognised industry knowledge, making it suitable for both career starters and those seeking advancement.
The Hospitality & Leisure Management course is designed to be accessible for beginners while remaining valuable for experienced professionals. Concepts are clearly explained, with structured modules that progress logically from foundational topics to more advanced management principles. No prior management experience is required, making it suitable for learners new to the industry or those building confidence in hospitality operations.
This course helps learners develop industry-relevant management knowledge applicable across hospitality and leisure roles. It supports career progression into supervisory or management positions and strengthens understanding of customer service, leadership, and operations. The professional certification enhances a CV and demonstrates commitment to continuous professional development within a competitive industry.
The course is delivered entirely online through a flexible learning platform. Learners can access materials anytime, study at their own pace, and progress according to personal schedules. This approach allows individuals to balance learning with work or other commitments while gaining recognised professional knowledge.
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This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Business and Management
- Hospitality
- Tourism Development
- Travel Tourism
- Travel and Tourism
- Customer Service
- Leadership
- Leisure Management
- Hospitality Marketing
- Marketing
- Tourism
- Hospitality Management
Teachers and trainers (1)
One Education
Course Provider
Course programme
Hospitality & Leisure Management focuses on the effective planning, operation, and leadership of hospitality and leisure services. It covers customer service excellence, operations management, marketing, event coordination, financial control, and quality assurance, supporting the development of professional skills needed to manage hotels, restaurants, travel, tourism, and leisure facilities successfully.
Course Curriculum
- Module 01: Introduction to Leisure Management
- Module 02: Managing and Maintaining a Leisure Facility
- Module 03: Travel, Tourism and Leisure
- Module 04: Managing Hotel and Lodging
- Module 05: Planning for Leisure Services
- Module 06: Leadership in Leisure Industry
- Module 07: Human Resource Management in Leisure Industry
- Module 08: Marketing of Leisure and Recreation
- Module 09: Health, Safety and Welfare
Hospitality & Leisure Management
