IBM Tivoli Netcool Configuration Manager 6.3 Administration and Implementation

Unit 1: What is Tivoli Netcool Configuration Manager?

• Architecture
• Integration with the Netcool Suite

Unit 2: TNCM user interface

• Queue Manager
• Resource Browser
• User preferences

Unit 3: Single change configuration management

• Discovering and the import network
• Configuration navigation and changes
• Terminal access to devices
• Device synchronization

Unit 4: Mass change configuration management

• Command set overview
• Command set execution
• Command set CSV execution

Unit 5: Essential administrative tasks

• Approving changes
• Searching
• Defining version differences
• Reports

Unit 6: TNCM security model

• Authentication methods
• Security model and framework
• Groups and users

Unit 7: Device management

• What is modeling?
• Intelligent configuration management
• Security sets
• Device interaction
• Actual model versus model
• Generalized resources
• Overview and resolution strategy
• Managing unmodeled commands
• Configuring resources

Unit 8: Using the TNCM workflow and approval tickets

• Approval tickets versus UOW
• Controlling the flow of tickets
• Scheduling
• Server time issues

Unit 9: UOW management

• UOW decomposition and task execution
• Worker server resource
• Concurrency
• Optimizing execution
• UOW execution order
• Warnings from system UOW and Draft conflicts
• Change quality checks and workflow
• Rollback
• UOW performance
• Dequeue and requeue

Unit 10: IBM Device Terminal

• IBM Device Terminal overview
• IBM Device Terminal administration
• IBM Device Terminal logging
• IBM Device Terminal command filtering

Unit 11: Advanced command sets

• Native versus modeled command sets
• Modeled: Add, Delete, and Modify command sets
• Modeled: Testing command set
• Modeled: Search and replace command sets
• Modeled: Parameterizing command set
• Applying command sets

Unit 12: Logging and troubleshooting

• Review application logs
• Review drivers log
• UOW failure categories

Unit 13: Device OS upgrade manager

• Upgrade process flow
• OS registry and OS specification
• Update boot parameters in configuration
• Custom parsing of device data
• Execute OS upgrade

Unit 14: Out of band change daemon

• Overview
• Configuring
• Management

Unit 15: Using search sets

• Define XPATH
• Parameterize XPATH
• Annotating

Unit 16 Standard devices and modeled devices

• Steps to support standard device
• Unknown devices

Unit 17: Installation

• Pre-requisites
• Install base
• Install drivers
• Starting and stopping
• Driver optimization

Unit 18: Database topics

• Database sizing

Unit19: Client-side topics

• Java Web Start
• Logging
• Clearing caches

Unit 20: Maintenance

• Systems manager
• Command line utilities
• Housekeeping
• Tuning application and operating system