ICT Technical Support Technician

Cumbernauld College

Vocational qualification

In Kirkintilloch

Price on request

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Description

  • Type

    Vocational qualification

  • Location

    Kirkintilloch (Scotland)

  • Duration

    1 Year

Designed to meet the current skill needs in the IT Service Industry, this course consists of practical hands-on experience with the latest equipment and software. Subjects include: introduction to IT systems and services; maintaining equipment and systems; customer support; health & safety; installation configuration and support for equipment and operating systems, PCs and for PC networks.

Facilities

Location

Start date

Kirkintilloch (Glasgow City)
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50 Southbank Road, G66 1NH

Start date

On request

About this course

Standard Grades or equivalent or relevant Intermediate 1 courses. Alternatively, applicants will be considered individually on the basis of previous experience and/or learning.

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Course programme



ICT TECHNICAL SUPPORT TECHNICIAN

Campus: East Dunbartonshire Campus

Duration: Full-Time 1 Year

Weekdays: Not Specified

Course Information:
Designed to meet the current skill needs in the IT Service Industry, this course consists of practical hands-on experience with the latest equipment and software. Subjects include: introduction to IT systems and services; maintaining equipment and systems; customer support; health & safety; installation configuration and support for equipment and operating systems, PCs and for PC networks; the Internet; systems testing and fault finding; data security considerations; practical electrical and electronic skills. Opportunities may exist to study for the CompTIA A+ Certification.

Further Study:
HN level study in Computing / Engineering, CompTIA awards or Cisco CCNA.

Career Opportunities:
Employment in the IT industry particularly within technical support.

See related categories

ICT Technical Support Technician

Price on request

The best Computer Engineering courses

See all

See all