Cumbernauld College

ICT Technical Support Technician

Cumbernauld College
In Kirkintilloch

Price on request
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Important information

Typology Vocational qualification
Location Kirkintilloch (Scotland)
Duration 1 Year
  • Vocational qualification
  • Kirkintilloch (Scotland)
  • Duration:
    1 Year
Description

Designed to meet the current skill needs in the IT Service Industry, this course consists of practical hands-on experience with the latest equipment and software. Subjects include: introduction to IT systems and services; maintaining equipment and systems; customer support; health & safety; installation configuration and support for equipment and operating systems, PCs and for PC networks.

Facilities (1)
Where and when

Location

Starts

Kirkintilloch (Glasgow)
See map
50 Southbank Road, G66 1NH

Starts

On request

To take into account

· Requirements

Standard Grades or equivalent or relevant Intermediate 1 courses. Alternatively, applicants will be considered individually on the basis of previous experience and/or learning.

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Course programme



ICT TECHNICAL SUPPORT TECHNICIAN

Campus: East Dunbartonshire Campus

Duration: Full-Time 1 Year

Weekdays: Not Specified

Course Information:
Designed to meet the current skill needs in the IT Service Industry, this course consists of practical hands-on experience with the latest equipment and software. Subjects include: introduction to IT systems and services; maintaining equipment and systems; customer support; health & safety; installation configuration and support for equipment and operating systems, PCs and for PC networks; the Internet; systems testing and fault finding; data security considerations; practical electrical and electronic skills. Opportunities may exist to study for the CompTIA A+ Certification.

Further Study:
HN level study in Computing / Engineering, CompTIA awards or Cisco CCNA.

Career Opportunities:
Employment in the IT industry particularly within technical support.

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