ICT Technical Support Technician
Vocational qualification
In Kirkintilloch
Description
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Type
Vocational qualification
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Location
Kirkintilloch (Scotland)
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Duration
1 Year
Designed to meet the current skill needs in the IT Service Industry, this course consists of practical hands-on experience with the latest equipment and software. Subjects include: introduction to IT systems and services; maintaining equipment and systems; customer support; health & safety; installation configuration and support for equipment and operating systems, PCs and for PC networks.
Facilities
Location
Start date
Start date
About this course
Standard Grades or equivalent or relevant Intermediate 1 courses. Alternatively, applicants will be considered individually on the basis of previous experience and/or learning.
Reviews
Course programme
ICT TECHNICAL SUPPORT TECHNICIAN
Campus: East Dunbartonshire Campus
Duration: Full-Time 1 Year
Weekdays: Not Specified
Course Information:
Designed to meet the current skill needs in the IT Service Industry, this course consists of practical hands-on experience with the latest equipment and software. Subjects include: introduction to IT systems and services; maintaining equipment and systems; customer support; health & safety; installation configuration and support for equipment and operating systems, PCs and for PC networks; the Internet; systems testing and fault finding; data security considerations; practical electrical and electronic skills. Opportunities may exist to study for the CompTIA A+ Certification.
Further Study:
HN level study in Computing / Engineering, CompTIA awards or Cisco CCNA.
Career Opportunities:
Employment in the IT industry particularly within technical support.
ICT Technical Support Technician