ILM Level 2 Certificate in Effective Team Member Skills

The interactive workshops include:

Full induction
Understand what teamwork is
Know how to contribute to a positive work environment within a diverse team
Review own performance as a team member
Know how to manage yourself and your time in line with team goals
Understand how to use physical resources efficiently
Know how to contribute to problem solving
Communicate effectively within a team
Understand the importance of communication within a team
Understand what is required when communicating with those outside the team
Know how to deal with conflict
Know how to manage yourself in a stressful situation
Understand the legal requirements as a team member
Understand what your responsibilities for health and safety are